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How is Trainee Rating calculated?

I have a list of Coaching Assessments that have a Trainee Rating with decimal point values like 8.71 instead of 10.  They answered each question with a Met value of 1, so shouldn't the Trainee Rating be 10 or at least a whole number?  

jd3737 by Tera Contributor
  • 119 Views
  • 1 replies
  • 0 helpfuls

How to create custom UI actions on the KB article view page?

Hi Community, I'm currently working on customizing the Knowledge Base in ServiceNow and had a question regarding UI Actions on the Knowledge Article view page. Requirement:I want to create a custom UI Action (button) that appears on the Knowledge Art...

SK07 by Tera Contributor
  • 147 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to hide the Tab in record page in workspace.

Hi All,I am working on a Configurable Workspace page in UI Builder where I have multiple tabs, including a Playbook tab. My requirement is to show the Playbook tab only for users who have a specific role.Role:xyzRequirement:If the logged-in user has ...

u499207 by Tera Contributor
  • 468 Views
  • 7 replies
  • 1 helpfuls

Resolved! OAuth 2.0 error access_denied

I'm getting an Aouth02 error: { "error_description": "access_denied", "error": "server_error" } I set it up according to the instructions, OAuth 2.0 with Inbound REST - ServiceNow Community and it works in lower environments. What could be wrong?erro...

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Gintarevvv by Mega Guru
  • 3798 Views
  • 5 replies
  • 1 helpfuls

Data Visualization - Single Score widget

Haven't had a great experience migrating Reports and Dashboards to Platform Analytics.We're finally getting around to updating our dashboard, reviewing each one, and manually fixing those  dashboards as needed.  Yuck. One question still remains, How ...

single score.png screenshot 2.png
EricG2 by Tera Guru
  • 303 Views
  • 5 replies
  • 1 helpfuls

REQ approvals not RITM approvals

Can anyone clarify the following please:  I have created an Order Guide for new joiners that contains 6 catalog items.  I need to generate a single approval at the REQ level rather than generate 6 approvals at the RITM level.   My approval engines se...

Add an "Add and Stay" button to an MRVS modal

Hi Everyone,Had anyone tried or know how to modify the MRVS to add an "Add and Stay" button on the Modal popup? Users have to enter many records it's a lot of clicks to click 'Add', then click Add again just to re-open the modal. We'd like to keep th...

NeoOndaro by Tera Contributor
  • 176 Views
  • 1 replies
  • 0 helpfuls

ServiceNow Instance Full Scan

With the help of existing community articles, we performed a full instance scan and identified over 4,000 records in the scan findings.Can you please provide the steps to resolve these findings?

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