We have been using SSO for some time now and always had 7-character userids , but when we went to Entra (from AD) security moved us to UPN, which in reality is the email address of the person now for our User field. In the first couple months were ...
I recently applied for a new instance on ServiceNow Developer, but I have been waiting for three days or on the waitlist. How many days do I need to wait to get the instance Another question is how to contact the administrator of ServiceNow, and wha...
Is it possible to changed the Virtual Agent header title?I made the change in the Branding Editor, but it didn't reflect on the portal.
Hi community,I have the following notification requirement for Problem Tasks (Type = Root Cause Analysis):At 67% of time elapsed between created date and due date → notify Task Assignee (To) and Problem Assignee (CC)At 100% (due date reached) → same ...
Hello ServiceNow Developer Support,I requested a Personal Developer Instance approximately 48 hours ago, and my account is still showing "Waitlisted for instance."I understand that instance availability may be limited, but I wanted to check whether m...
Hi Community,I would like to seek confirmation regarding the behavior of the "Demote Major Incident" functionality.I am currently investigating an incident where the caller reported that the "Demote Major Incident" button is unavailable when the inci...
Hi Every One,I am preparing for the Certified Implementation Specialist – Discovery (CIS-DISCO) certification exam and am looking for legitimate practice resources.Could anyone please share:Practice questions or sample questionsExam preparation tipsA...
when i create a new incident task record by filling each fields, then after creation, all i see is a record with all empty values,but when i open the record, i can see the values i filled.
I have requirements on a project to have a typeahead component select multiple users for approvals in UI Builder. It is allowing me to select a user, however, it automatically clears once it is clicked. I have the typeahead multi component on a modal...
Hello everyone,I am trying to understand the behavior of gs.hasRole() in different execution contexts.I am using the Australia release and have created a custom role with:Display Name: Intake AgentInternal Name: intake_agentThis role is assigned to t...
i had signed up servicenow id recently, in that i tried to build instance on that new version Australia i used, i was on waitlisting, could you please suggest me which country i go with , is this waiting resolved
Planning on using the build agent to create an app but since the #BuildMoreWithBuildAgent challenge is already over for this year is it still possible for me to request for a PDI and take a look at it? Additionally, I'd like to know if this is an ann...
Hello, I created a new catalog item and one of the fields is, "Is there a different Ship To Location?" If "Yes" I need a new field to populate that reads, "Enter shipping address". I am not sure if this should be a UI Action or UI Policy and the s...
Hi,Just like in the subject, I want to remove the "Discuss" button in some table forms not all of them. Is there any way to do this workaround ?
Hello all!I've encountered a very challenging issue where I need to upload a file along with several field information to a third-party system from ServiceNow. I chose the content type as multipart/form-data, used JSON format for the field informatio...