How can I add hyper link using onLoad client script and g_form.showFieldMsg(for example the user will see 'click here' and it will redirect to google)My field name is: u_priferiatable name: sn_slm_case
Hi Team, I am creating some use cases of ATF and i'm trying to create a incident from Service Portal but when adding step: Set variable values(SP) it is throwing some error while testing, Can anyone help me out from this problem.Thanks,Error: This st...
Hi, Does anyone has experience of invoking an AI agent from a script such as script include, business rule etc ? Is there an API existing for this ?
Does anyone has the complete flow designer concepts? Just want to practice more on it.
Hi,please the browse button in the employee center are showing only for admin users the checkbox in advanced portal navigation are checked any suggestions please?Thanks.
Hi All, I am currently working on integrating Jira with ServiceNow PPM, and I’m looking for guidance and best practices to achieve the following use case:Requirement OverviewOnce a Project is created in ServiceNow, a corresponding Project/Space shoul...
I would like to create an email notification to technicians that has the RITM in the body of the email. Things to know:- Only technicians create requests- Request created from Service Catalog > Requests does not give us the option to add who the requ...
Hi everyone, how are you?When starting an "Assisted configuration of Conversational Interfaces," I'm receiving this message, but the flow is proceeding. Should I be concerned, and how can I fix this error? I can't find the "GlideEntitlementAPI" scrip...
As of now we are creating an Incidents via Inbound action , but when there is a calendar invite , still it is creating Incident , How to restrict that ? I am not able to restrict subject , as it can be any
I have a large client with that is looking to implement ITSM and CMDB. However, they are hesitant to take on too large of a scope. They ultimately want automated discovery and service mapping, but that is longer term (24mo. -36 mo.) Current CMDB i...
Hello, i want a green color code for my service portal designer, but when i type green into the color code nothing shows. I know dark/light blue, dark, orange can be picked but not green. Where can i go to see the colors that are available
I need to disable the message function that says the field has been modified. How do I proceed?
Hi Team,I have created an AI Agent and deployed it in Virtual Agent (VA) as an assistant for end users. My requirement is to invoke different specialized agents from this main agent based on user requests—for example, an agent that creates problem ti...
When I submit a case from Record producer which contains Department field(lookup field) in that. I have a variable section at the backend in the case form which shows all the fields including department field. But it only shows sysid at the backend. ...
Hi, I have been on the waitlist for a Personal Developer Instance for about one week. My Developer Portal still shows No instance is assigned yet and You’ll receive an email as soon as one is available. Could someone confirm if this is expected, or i...