source.sys_import_state_comment display empty

Hi, On Transorm Map into an "OnAfter" script, i use the "source.sys_import_state_comment" to display information about the action, but in result Import set the information is empty.It is working or not into onAfter script ? Regards,Cédric

CLI configuration error: "SNC is not found, please install SNC from store"

I am trying to create a component for UI Builder. I followed the guide on the Developer site but it keeps throwing this error: "SNC is not found, please install SNC from store."The environment uses PDI.

Badge reader for Walk-up experience

Hi Everyone We are looking to implement badge reader for ServiceNow Walk-up experienceI've gone through documentations and such but may I ask recommendations for card readers or the apps in between that will read the card and call the service? Any fe...

Tag based Service Mapping

Hello ITOM Experts,Need some Step by Step guidance.  Have gone through documentation and many threads.Still confused , how tagged based Service Mapping to be implemented. Q1. Is Basic discovery be done for CIs with Tags (key value etc.) (for non clou...

Can any one explain the process of the Developer Collaboration Task creation flow

When we use the "Manage collaborators", we are able to create the "Developer Collaboration Task" , but we wanted to know how this task is getting created like, is there any record producer or something like any process is there ?  ThanksNagarjuna

Need Guidance: Chat-like Interface in ServiceNow using ServiceNow AI (RAG & Vector Search)

Hi Community,I’m working on a requirement where I need to build a chat-like interface in ServiceNow.The idea is:For a particular record, a user will upload a document into ServiceNow.The AI model should be trained only on that document’s data.If the ...

Is it possible to modify Now Assist Virtual Agent Support icon name ?

CSDM Naming Conventions Business Service / Technical Service Management / Service offering

The business CSDM folks have suggested they were told that naming the Technical Service Management and Service Offering could have the same names. On the cmdb deduplication tasks we are now getting tasks that show duplicate CI values for Business Ser...

i have written 2 client scrpits

1 st client script is onload testfunction onLoad() {   //Type appropriate comment here, and begin script below   if (!g_user.hasRole('admin')){g_form.setVisible('contact_type', false);g_form.addInfoMessage('hello non admin');   }}--------------------...

question cad

Which of the following is an available feature in Studio? Choose 2 answersPush to external source controlSearch branchMerge branchesPush to update set.

Restrict Import XML Context Menu on Prod Instances

Hi, I have been trying to restrict the visibility of 'Import XML' Context button on Prod Instances, I have tried to modify the condition on the Context Menu to below but the button seems to be visible to all 'admin' Users.  I have tried to break it d...

Attachments in ServiceCatalog

Hello AllI have been working on restricting the number of attachments to be added on a catalog form. You may ask to use three variables with type 'Attachment', but it does not look good or give a good interface. So, I developed a catalog script of 'o...

How to Redirect from OLD Content Site to Employee Center

We still have the old Content Management site active. After completing the config of Employee Center, we'd like to automatically redirect users going to "<site_name.service-now.com/ess to ".../esc".How would we configure that. We find methods to redi...