Hi Team,I am working with the Data Table from Instance Definition widget in Service Portal.In the Widget Instance configuration, I am trying to use a Script Include in the Filter field, as shown in the screenshot below. Example:Store is one of javas...
Which choices best describe what is necessary to create a custom horizontal pattern to discover an operating system that is not discovered by the base installation patterns? (Choose two.)A. Select a CI TypeB. Define Process StrategyC. Select Infrastr...
I’ve noticed an inconsistency in the Knowledge Article workflow field after recent upgrade. When opening a new article form, the workflow sometimes shows as “Pending – Not Yet Started” instead of the expected “Draft.” Has anyone else experienced this...
Based on our requirement the service will be updated based on circuit id and product group will be updated based on service. Both logic are written in an client script. And the client script is working and I can see the values getting updated in the ...
Hello all, In the email logs, I see this email with the subject mentioned in the pic.The notification is empty.And the issue is, the email is sending to many recipients, and I was asked to cut down that.But where can I find this notification? I chec...
i have 2 views on cmdb_ci_business_process table, named as View and Process, i have 'is this cbs' field on View and it has 2 choices yes or no, i have 'support', 'cbf id' and 'linked views' field on process view, in linked views i can add view as a p...
ServiceNow can fl exibly respond to SQL Monitor's webhook messages, allowing SQL Monitor's alerts to be handled as part of an organization's unifi ed incident management process. In this example, we'll build a Scripted REST API resource in ServiceNow...
I have a Workspace page that displays records using multiple sys_ux_list configurations under the same category (View Master List). The available lists are: SOERSNSFAll1 All of these lists are configured to use the same table: When a user selects a l...
Hi, I am trying to pass the previous step in the sys id (Insert record) in the Run server-side script step. I am writing the script to Approve 60% of approvers in the CAB approval of change request to move next phase. Help me out its Urgent!Error: T...
Hi everyone,I created a new field, u_depends_on_name, on the sn_bia_dependency table.Some users are receiving the following error when they try to filter on this field:Part of the query on sn_bia_dependency has been ignored because of insufficient ac...
When I click on the location lookup it is not rendering and it is stuck like the screenshot shown below. It is not showing up any data for long timeAnd I am getting like below only when I remove the dependent field company from dictionary
Hi, I have created an server-side script in ATF to find approvers from approver table (function(outputs, steps, stepResult, assertEqual) { // add test script here var newOrderId = ""; var Record_Number=""; var sysIdforStep6 = 'f64cc4ebdb212300b1...
Hi,How we can track usage of Platform Analytics dashboards.We want to see, who all are the users are using dashboard's of Platform Analytics.Where we can get this information? Thanks.
Hi All, We are enhancing our Service Graph Connector (SGC) app to support new AI data source types:Azure OpenAIAtlas Vector SearchThis integration connects to a third-party platform. The third party is able to connect to the AI platform and perform a...
Hi Team,I have created an AI Agent and deployed it in Virtual Agent (VA) as an assistant for end users. My requirement is to invoke different specialized agents from this main agent based on user requests—for example, an agent that creates problem ti...