I was just wondering if anyone knows where in ServiceNow is the below error message configured when trying to add a duplicate relationship in Relationship Editor? The reason I ask is because I'm trying to add some more functionality and prevent othe...
Issue Statement: Scan engine Application not allowing to commit update set (backed up update set) in non-prod post cloning (prod->dev) ,development got stopped partially. Description: In our Production instance , Scan Engine app was deployed for Ins...
In any kind of servicenow workspace if we click on sidebar discussion for any record it will create a new discussion for that record but the record details were showing in a card layout if we click on that it will take us to native view instead of wo...
Hi Friends, We started using SOW (Service Operations Workspaces) for ITSM. There are some catalog items and knowledge articles which we want to show to the user based on their roles always. Not just based on keywords. These are like top recommendatio...
Hi, I'm doing the paris scripting course https://developer.servicenow.com/dev.do#!/learn/courses/paris/app_store_learnv2_scripting_paris_scripting_in_servicenow and I'm on the client scripting module learning about the onLoad, onSubmit and other diff...
Hi Experts,At present we are facing an issue with Activity log, For Only one incident it is not generating worknotes & additional comments or any activities. But if we switch the incident to UI 15 then we are getting all the updates. In UI 16 we are ...
Has anyone come across a scenerio where we have an ATF and there are 10 steps in it but i need to skip last 5 steps based on certain condition, We can identify the condition with the script but how can we skip the rest steps so it doesn't fail. but s...
Requirement DescriptionWe are looking to automate the cleanup of unused Assignment Groups in ServiceNow.The goal is to reduce stale groups and inactive memberships without impacting active support or CMDB-linked services.This cleanup should run on a ...
Hi Team, We have client script- on change of affected employee on sn_hr_core_case table, it populated affected employee country in HR case.This working fine in native view for all HR tables and related COE tables. Client script UI type - All. In HR w...
Good Morning,We have started to move our Service Catalog to the Mobile Platform (just in time for Christmas) We have an online "Report a Problem" form which is our first victim but what I am trying to figure out is how to determine (if possible) whet...
how to call/ show the custom widget on the workspace or on dashboard
Hi , I want to limit quantity to 2 on the order guide for specific catalog item. Thanks in Advance!Harika
hi @Ankur Bawiskar In ServiceNow flow designer activities logswe are able to see user name instead of system.Run as properties is set to system user.this is happening only for few RITMS and for maximum RITMS it shows system in activities.Kindly needs...
I'm using a client catalog script and and client callable script include to implement a requirement and avoid the selection of weekend days and holidays on a date time field on a catalog item.I'm using the glideSchedule isInSchedule method but I'm ge...
Hello devs,I configured the Catalog field on a catalog item and expected that when a request is submitted, the Catalog column (sc_catalog) on the corresponding Requested Item (sc_req_item) record would automatically populate based on that configurati...
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