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View all search terms used in employee center

Can someone please tell me where I can find the search queries our clients are using in employee center? What I'd like to have a report that shows me what terms are used in employee center searches by our users and even better if we can see what the ...

Bidduam by Tera Guru
  • 1386 Views
  • 6 replies
  • 2 helpfuls

Resolved! Unable to load List page in Custom Workspace

Hello, I tried to create custom workspace by follow the instruction from this link: https://www.servicenow.com/community/next-experience-blog/workspace-essentials-create-a-custom-configurable-workspace-from/ba-p/3161658#getting-started The list page ...

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Bird1 by Mega Sage
  • 1080 Views
  • 3 replies
  • 0 helpfuls

How override a OOB UI Action?

Hello All.I need to override a UI Action (list banner button). What I already tried:  1. Created a 2nd UI Action (list banner button) to the same table with the same action name and order less than the old one.  Problem: This works when the condition...

Erica by Tera Guru
  • 1011 Views
  • 3 replies
  • 0 helpfuls

Need to Edit Opened For/Subject Person

I have duplicate user accounts that got created and were assigned to Opened for/Subject person fields and I need a way to be able to edit these from a list view.  I used to be able to do so without issues but no longer.  I was thinking of creating a ...

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Randy Mead by Tera Contributor
  • 122 Views
  • 1 replies
  • 0 helpfuls

Customer account "Customer information" tab wont show

In the CSM Workspace under customer account, i can see in the developer instance a nice looking tab called "Customer Information" but for some reason i dont have it on my instance.Why can it happen ? (Picture attached is the tab im missing)

yelias by Tera Contributor
  • 185 Views
  • 3 replies
  • 0 helpfuls

Setting up BCM module in another lower instance.

Hi All, we have already set up BCM module on our dev instance. But now we want to set it up on another lower instance from scratch. As I am new to BCM module, what are the things I should take care while setting up the module. (like while installing ...

Obito by Tera Expert
  • 113 Views
  • 1 replies
  • 0 helpfuls

error using Create User in Active Directory v2 spoke

 I am able to use many of the other actions within the scope without issue. But, when attempting to use Create User, I consistently get this error:  "Action Status": { "code": 1, "message": "Error: Access is denied (Process Automatio...

Yolanda6 by Tera Contributor
  • 187 Views
  • 2 replies
  • 1 helpfuls