Hi all, We are sending parameters and their values through Jira using link. That link is redirecting to servicenow catalog page. So on the loading of the catalog page we are populating some values. But currently I am seeing an error (414 Request-URI ...
I would like to understand if we can get exact match in global search with any field like GBS Reference(string) in the screenshot, just like the number field search and access the record directly bypassing the search results. Attached the Images be...
I need to change the created date for the incident. Is it possible. Example- INC0145485 created 2023-03-09 need to change it to 2023-03-08. How to achieve this.
Hello Everyone, I require assistance in developing and implementing a new custom Service Portal widget designed to provide a calendar interface.The primary function of this widget is to allow end-users to view available time slots and book a 'stice' ...
Hello Community , There is one Date field on HR case form. The date value entered in the date field, when matches to todays date then state should change to WIP and work-notes should get updated with comments. The challenge is here - I have created o...
Hello everyone.We implemented ACL-based control to allow viewing the field without permitting value entry. A Business Rule was configured to set field values at the time of data insertion. A Client Script was implemented to visually simulate that a f...
Hi @Ankur Bawiskar i have created a catalog item and added variables set to it, in this variable set i have variables which are mandatory at the dictionary level , but i want to hide this variables to the catalog item in which this variable set is ...
i need to insert 3 pics in a variable of a catalog item in ServiceNow , based on the requirement user needs to be select the picture. can anyone tell me the step by step process for achieving this?
Hi All, By mistakenly i added a space in one of the OOTB flow action in production and saved it which changed the state of flow action to draft , is there any way i can get it back to published? Also our instance is going to be upgraded so will it ge...
Hi everyone,I’m working on a requirement where I need to display a specific form view using a widget. Before building something custom, I’d like to know:Is there an out-of-the-box widget that can render a form view for a specific record or table?If y...
Scenario:I am asked to develop a Script Include that validates the password strength based on the following conditions:Minimum length: 8 charactersMust contain at least one uppercase letterMust contain at least one lowercase letterMust contain at lea...
Hi Community, I need to automate an "Incident Response Overdue Reminder" email when an incident's due date is today or in the past and the state is not Resolved or Closed; I have already created the notification and the event (incident.overdue.remin...
Good day,I would like to add myself as a BCC to this email notification - "Request Item commented"How can I accomplish that?Thank you,Rachel
A client is wanting to see Approvers in the 'Request Item Workflow Stages' widget. I had seen a community post on enabling some system properties (glide.workflow.renderer...) but those didn't affect what is displayed. I still only see stages - it see...
We are in the progress of upgrading from Xanadu to Zurich. We promoted our DEV and TST instances to Zurich, and one thing we have noticed is that the Search functionality on the Service Portal no longer seems to work. It was reported to us by a use...
