Hide Add To Cart Button from Recor Producer
Hi,How we can hide add to cart button from record producer?Thanks
Forum Posts
How to add Workspace to Global seach in servicenow
Hi, Please help how to workspaces to the workspace global search context menu in servicenow.
Migration to Zurich: Dashboard
I 've upgraded to the Zurich release and I'm running into an issue with dashboard management.Whenever I try to use the dashboards I've built so far, ServiceNow prevents me from switching to the Zurich version of the Performance Analytics module due t...
Create dailogue box to submit state and add comments
Hi , I need a custom dialogue box when click on button in nav bar and popup with comment box with cancel and Submit button in workspace . When submit the dialogue boc state needs to change and comments needs to update in additional comments. similla...
Set default source for mobile app HR Case
Hi everyone, I was wondering if it was possible to set all HR Cases created via ServiceNow mobile app with the source 'mobile_app' for example without using gs.IsMobile()? Thank you!
Function field to calculate future date - to use in response template
I am working on a response template for an HR case, where I have to print the (hire date + 2 days) date; where hire date = employment start date on the HR profile. For this requirement, I have created a function field with type date on the HR case ta...
Need Help in SN and Microsoft Graph spoke Flow
Hello Team,I have integrated ServiceNow with the Microsoft Graph Spoke and created a flow that posts incident details to a specific Teams channel whenever a Priority 1 or Priority 2 incident is created.Additionally, the MIM team requested that a sepa...
Conditional Mandatory Attachment for Catalog Item
Hi Team, I have a requirement on a Service Catalog Item where an attachment should be mandatory based on avariable selection. Requirement Catalog Item has a Select Box variable: request_typeValues:Bank Account MaintenanceScheduler MaintenanceOtherWhe...
Signle line text variable is not visible on the ESC form
I have a single-line text-type question on the record producer. It is active and mandatory. When clicked on try it, the question displays on the form. But when I opened the form in ESC, the question was not displayed, but was shown under the "require...
CMDB Query Builder
Hello Team,I would like to understand whether a service instance has any upstream or downstream relationships in the CMDB. Could someone with CMDB experience please guide me on how to develop queries to identify these relationships and fetch the rela...
Workspace instead of classic
Hi,In my new company, they are using workspace at the workplace, and I am really worried. I never used a workspace in my previous experience. The case form looks overwhelming. I need to work on cases in the ATF on Workspace. Not sure if I can win. Pl...
cmdb models are creating Duplicate records
Hello, I am encountering an issue where duplicate cmdb_hardware_product_model records are being created during the SCCM (robust transform map) import for Computer Identity. I have already reviewed the mappings in the transform map, and everything app...
How to Enable multiple selection of Breakdown Elements in Analytics Hub Page?
Currently I can select only one assignment group. I want to Select multiple assignments groups but I can't find any configuration options. How do we enable multi selection of breakdown elements in Analytics Hub page?
Unable to access Multi Row Variable Set values in Flow Designer – Grayed out in Create Catalog Task
Hi Team,I have a Catalog Item where I am creating a Catalog Task (sc_task) using Flow Designer.For normal catalog variables, I am able to populate the values in the Description field of the Catalog Task using:Trigger → Requested Item → VariablesHowev...
