Hi All, I’m working with Automated Test Framework (ATF) and had a question regarding its default rollback behavior. As per my understanding, ATF automatically rolls back all database changes after a test execution. Is there any supported way to disab...
Hello, I want to create a widget in portal with iframe tag. Within that widget I put html <iframe and I use an external website( for test I'm putting www.youtube.com.However it doesn't work and the video is not showing up.I believe the error is cause...
When agent is trying to close the incident ticket after resolved, following error shows.Has anyone come across this behavior before?I’d appreciate any insights into what typically causes this error during the closure process—whether it’s a client scr...
Hi Friends, Does anybody know why list view shows only 20 records when we group by any field even when Show is set to 100 records per page? When I remove group by that configuration is honored but doesn't work for group by.
Hi All,in Scoped - SCript Include :var fileList=[]; var att = new GlideRecord('sys_attachment'); att.addQuery('table_sys_id', '1fabd08cf01a483faf9fa7e67bc0b4b7'); att.addQuery('file_name', 'ENDSWITH', 'abc.pdf'); ...
Hi Guys, I am trying to hide one of the macro 'add_location' present beside assignment group field when the case state is resolved or closed complete. However I am not able to get this worked. Please suggest. Thanks<?xml version="1.0" encoding="utf-8...
Hello!I am trying to change the language of a calendar widget in the service portal from english to new norwegian. We have been creating manual translations for new norwegian in other parts of this portal. After some research, we have found that even...
Hi All,I have a requirement in the Service Catalog:There is a global variable set named global_variable_set which contains a field requested_for (type: Reference to User). This field is editable, and the user can change it multiple times.There is ano...
This is the Script Include, the call breaks on the console.log statement.It executes the prototype statement but then exits
I have created a UI Action on the sc_task table and added the below code for Creating a Standard Change: var url = new StdChangeUtils().getURLForTask(current, 'rfc'); url += '&sc_task_sys_id=' + current.sys_id; action.setRedirectURL(url); It is redir...
Is there any possibility that we can Rename the name 'Details' specifically for one table, for instance if i open an incident record form in workspace the details should be renamed as something like 'Incident Details', is this possible
Hi All, I am working on project where I get the zip file in the attachment then we have to unzip it and read the data of the files which are under zip file. then we need to combine those 2 files together on the basis of parent child relation ship to ...
Hello everyone, There seems to be a problem with the Similar Incident (TI) recommendation action. The button Copy resolution notes is not visible if I switch the language of my instance other than English. The button is visible and the contents in re...
Hi all,actually when i was trying to delete by using this deleteRecord() it is showing deleted records from all the tables but i only make it for incident so how it affect the remaining ones and another thing is that if i can delete many records at a...
Hi I am trying to use power automate flow that creates a task for an incident and then uploads a txt file with some content to this newly created task.I tried using the service now action called "Upload a binary file as an attachment" and have confir...
