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Resolved! Platform Analytics Calendar

Hello, I am trying to create a Change Request calendar and show the date as the Planned Start Date. However, when I try this, the calendar blanks out and does not show anything. I am working in the Platform Analytics Experience environment. Any help ...

aaronwalker by Tera Contributor
  • 1208 Views
  • 4 replies
  • 0 helpfuls

Standard Change: Assigned To Updates Automatically

Hello,We need help with an issue we’re experiencing with a Standard Change Request.The first screenshot shows that the Assigned to field is empty.  As soon as the user clicks the Schedule button, the Assigned to field immediately updates to the reque...

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Archived User Group Membership Table

Hello guys, I have this custom script that archives user group memberships (sys_user_grmember). The script works, as it does moves the group membership records to the archived table (ar_sys_user_grmember). However, when I refer to the archived table ...

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shahiedsali by Tera Contributor
  • 55 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to relate a Catalog Item to a Service Offering

I'm pretty sure I did this when messing around last year but now for the life of me I can't find what I need.I'm sure somewhere you can map a Service Offering to a Catalog item. Pretty sure it was via a related list somewhere.Can anyone point me in t...

spike by Mega Sage
  • 6766 Views
  • 14 replies
  • 4 helpfuls

Resolved! Disable

How to disable Open Performance Analyzer(clock icon) in Service portal.Bottom of the page it is appearing and in all catalogs it is appearing want to disable.

radhamanchi by Tera Contributor
  • 799 Views
  • 4 replies
  • 2 helpfuls

PDF Generation

Hi Team, How to generate the PDF form in FSO related concept.  Please help me out  Thanks,Manju

manju12 by Tera Expert
  • 279 Views
  • 7 replies
  • 0 helpfuls

Servicenow to Jira using custom action 400 error

I created a REST API in custom action to create a issue while testing the Rest step I'm getting 400 error. How to identify the valid project, I'm using Space in Jira.resource path: /rest/api/3/issueerror: request body:  

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krishnanara by Tera Contributor
  • 395 Views
  • 9 replies
  • 0 helpfuls

Resolved! Workspace instead of classic

Hi,In my new company, they are using workspace at the workplace, and I am really worried. I never used a workspace in my previous experience. The case form looks overwhelming. I need to work on cases in the ATF on Workspace. Not sure if I can win. Pl...