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Auto populate contact_type

The user submitted an incident where the mandatory fields were not filled. Within 7 seconds, a second incident was automatically created with complete and correct details. It was observed that in the first incident, the Contact Type field did not aut...

radhamanchi by Tera Contributor
  • 34 Views
  • 2 replies
  • 0 helpfuls

Resolved! Add an "Add and Stay" button to an MRVS modal

Hi Everyone,Had anyone tried or know how to modify the MRVS to add an "Add and Stay" button on the Modal popup? Users have to enter many records it's a lot of clicks to click 'Add', then click Add again just to re-open the modal. We'd like to keep th...

NeoOndaro by Tera Contributor
  • 264 Views
  • 3 replies
  • 0 helpfuls

MIM Duration back end value access

Hi team,I am trying to fetch the MIM workbench  Duration back end value.I have searched the table name sn_major_incident  table i am unable to find the table name.I am trying to call this value in ITC email template.Please let me know    ThanksMounik...

Mounika B1 by Tera Contributor
  • 102 Views
  • 1 replies
  • 0 helpfuls

Security Center Error message on page load

Hi all, we are new to the Security Center and we were asking ourselves what this message could possibly mean. It reads: Please provide input for either acepage or link fields Can someone please explain what this message means and what causes this mes...

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BKlus by Tera Contributor
  • 3447 Views
  • 11 replies
  • 23 helpfuls