Hi,function onClick() { var comments = g_form.getValue("comments"); if (!comments) { alert('The "Additional comments" field must be filled in before the transtitioning to Canceled'); return false; } g_modal.confirm('Conf...
Hello All, On project workspace, For status reports we have the 'create new' button with dropdown option as 'copy' like in the below screenshot. I want to make 'Copy' as default button instead of 'Create new' and put 'create new' in the dropdown opti...
Hi, I am planning to create a custom checkbox on cmdb_ci table, on a particular domain. how do i make sure if that field is not accessible (read/write/update) by other domain users.
Hi: I want to have a trigger on sys_email table in flow designer, but the table is not there to select. Any idea how to enable it?Thank you!
Hey everyone, I am facing a weird issue, I created a template but I captured it in update set when I finished the template. I was not capturing it from the moment i started making it. Screenshot of the template :Now when I move the update set to the ...
We have performance issues while running classification rules or during the import of vulnerability data into our instance. We have a lot of rules which uses the "contain" condition to classify vulnerabilities. I was thinking of using regex for the s...
Hi My business rule isn’t working as expected. What am I missing? When I add work notes to Task 1, they only update Task 2, but Task 3 doesn’t get any of the notes. It seems to copy notes from Task 1 to Task 2, but Task 3 remains unchanged (function ...
Good morning,We just upgraded our dev instance to Yokohama. MFA is being enforced for accounts that do not use SSO.We have one account that fits this criteria - when I try to setup MFA on that account I get a message " Response is Invalid" when it t...
Hello, I'm wanting to make adding an attachment to the playbook activity mandatory. As in the User can not move on to the next activity until an attachment is attached and a notification pops up informing the User of this requirement. Does anyone kno...
When I'm in the Service Operations Workspace and put in the name of a Catalog Item in the search bar on the upper right, the Catalog Item has no "Next" or "Submit" button.Note that this Catalog item is an Order Guide. So far, this only appears to hap...
Requirement :In Line of business field we have to Retire values (“Home”, “Personal Auto & Home”) and these values must remain visible and editable on existing records that already contain these values, but shall not be available as options for new r...
Hi All, I am working with a client to collect files from an SFTP location and process in ServiceNow. We would like to use the data source for that however here are my queries - 1. The customer want to do certificate based authentication, Is there an...
HI Community, I have a requirement where i need to create a button in serviceportal.Purpose of this button is once the end user submit the request and when they click the button it download it as pdf of the request How can we do it.Is there any othe...
Hi Everyone,We have a requirement where, when a RITM (Request Item) is submitted in ServiceNow, the computations will be done and some information will be sent via email and customized PDF attachment.The PDF should have a header and other details pop...
Hey All, I want my UI Macro to pass data inputs from the RITM variables into the UI page input fields. What am I doing wrong? Here's my UI Macro code: <?xml version="1.0" encoding="utf-8" ?> <j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide"...
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