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We have a situation where a simple request has been evolved to encapsulate multiple requests and we would like to know how we can proceed.Simply put, this request has been increased in scope and now involves multiple records across different applicat...
Name on action number 1 is mandatory and must be filled in. A version was not created due to the error//for all mandate fiends we unable to expand the script edit for the fileds
my instance was created 2 weeks before and it got revoked though it was in use ..ID is dev366755 ...I want to understand why does it get revoked. even now its shows as hiberbating ....as I urgently need one PDI I went ahead and created oneAlso when I...
Hi everyone,I'm planning to learn more about on-demand app development and would appreciate some guidance from those who have experience building or launching these types of applications.Before getting started, I have a few questions:1. What are the ...
For Custom Form For Each Record If Due Date is tomorrow Send Email1 on TodayElse If Due Date = Today + 3Send Email2 on Due Date + 3Else If Due Date = Today + 5Send Email3 Due Date + 5 CC Manager Exclude Weekends while Due Date Calculation
Hi ServiceNow Community,I am facing an issue with ServiceNow Discovery and CI identification/IRE.We already have an existing CI in the CMDB with the same Name as the device being discovered. However, when Discovery runs, instead of updating the exist...
Hi everyone,I am experiencing an issue with Requested Item (RITM) forms in Service Operations Workspace (SOW) and would like to understand whether this is expected behaviour or if I am missing a configuration.On our custom RITM form we have two relat...
Surprised to see that there is no OOTB dashboard showing the KPI details on SLAs. Am I missing any plugin or ServiceNow doesnt provide it OOTB?
Hi All, I'm building a custom workspace. In that workspace I want to implement page navigation between list page and record details page. After clicking on any record its details should be open in record details page. I'm using a list component. have...
I created an Application Registry type "Client Credentials" and am getting this error when I try to connect using the client ID and secret from my application:401: {"error_description":"access_denied","error":"server_error"}. Check that the Client ID...
How to exclude weekends while calculating date in custom form in flow ?After Lookup records on Custom Form and For each conditionFor eg 1.DueDate + 5 days Logic as below Duedate relative before 4 days ago and Due date relative after 6days ago Simila...
Hello, In change_request normally we have 3 type of change Normal, Standard, Emergency so4th type of change add is it possible.There is any way to add or for this do customization as well as there is any another approaches to do.Thank you
Hi all,I want to learn Now Assist, Agentic Ai, Ai skills for project ready requirements Also want to hands-on experience in all of these. I have search for the courses but as a fresh mind I'm very confused where to start.
I have written a client script to make the field read only on certain conditions, it is making the field read only on the main form but I have the same field added to another section of the form, there it is editable, How to enforce the field as read...
I want to learn Now Assist, Agentic Ai, Ai skills for project ready requirements Also want to hands-on experience in all of these.I have search for the courses but as a fresh mind I'm very confused where to start.