I'm trying to display a hierarchy like structure in the case form so that the end user can drill down and navigate to the product and finally choose the product for which the case is being created. This is the hierarchy of product models that I have ...
Hi Team, I have a requirement to give the POST HTTP link for submitting the catalog item request form,I have tried using:Namespace: sn_scAPI Name: Service Catalog APIBuy Item (POST)sys_id: (Given sys_id of catalog item)In Raw Data:{"sysparm_quantity"...
I have two fields 'var3' and 'var4'What i want is that when the user selects an option on Var3 then on var4 only those related options should appear. So basically, theres 2 fields both it various choices, but there are some that when selected the var...
Can we do load data/import data on data source using script or APIs in scoped app?
I have created a Oauth profile and I am trying to hit from postman , when I kept the username , password , Clientid , clientsecret in the body I am getting the access token in request body But when I tried it keeping Authoization as Oauth 2.0 and pro...
I have a catalog item that has as requirement maximum 1 order per person.What would be the best practice on how to do this?
Hello Community, I have implemented a Flow Designer flow to send an email notification when an SLA is nearing breach. Below is the high-level structure of my flow:Trigger: SLA Task (task_sla table)Action 1: Lookup Records (to fetch Case details)Actio...
Hello All, I have a order guide which has a Lookup select box variable "Model" referenced to Vendor Items table(pc_vendor_cat_item). In this variable I am display the product model names as choices for the user. My requirement to display the price of...
How do I remove these 2 in CSM workspace. I cannot find it in the list
Hi everyone,I’m working on a Transform Map where one of the fields is set as coalesce.I would like to show a custom error message in import_log when this coalesce field is empty in the source data.I tried adding this check in the onBefore script: if ...
We would like to be able to have an incident number and the short description visible in a reference variable on a service catalog form when a user selects the relevant incident number. We've also been unable to get the short description to show in t...
I have noticed through monitoring and reporting that on a certain midserver we have the number of Agents reporting "Up" decreases over time. Despite the hours where our operations are active, the number of machines reporting UP is quite low. I did th...
Hello everybody, We have a Requirement for a Catalog Item, to enable Users to order a new support group.The users can enter their preffered group name into a single line text field for which i would like to implement a validation, so that group names...
Hello all, How to use wait for condition until catalog task variable is updated.I have one variables on catalog task when it is marked as yes it should trigger 2nd approval.(it is achoice field). How can I achieve this? tried using Do until flow act...
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