I have a catlog item having 2 variables as list collectors referred to same table. One is existing accounts another one is remove account. Existing accounts is auto populate based one field change but now i want to visible only existing accounts in ...
I am trying to create a flow as follows:When a RITM is created for the catalog item, a SCtask should be generated and attached to the RITM.This is what I created: But, when I raise a request for the item, I don't see any SCTasks attached to the RITM....
I have MRVS and one of the variables is AmountI want onchange client script that once amount change it well set a variable outside of the MRVS that called total amounttried g_form.setvalue // didnt worktried something with g_service_catalog.parent b...
Currently the OOB notification, CAB board member meeting invitation, does not contain or include the agenda items,What are the possible ways to add this to the above mentioned notification?Is there any OOB way or any email script is required? and how...
Current Flow:User clicks SSO URL:https://xyz.service-now.com/login_with_sso.do?glide_sso_id=056793ad3610e961fca47aba1038The system redirects the user to login screen:https://xyz.service-now.com/dc?id=abc_public_global&samlContext=au1_707894289039_bvc...
We don't have a separate app engine licenses but we got 50 custom tables with ITSM. Does anyone know if we can use those tables to build a custom app for our Health and Safety team (around 30 fulfiller users) without any additional cost?If not, would...
Why is this sys_user_group record read only, tried with security_admin as well
Automatically Create JSON Files in GitHub from ServiceNow RITMsModern DevOps workflows often require storing structured request data from ServiceNow into external repositories like GitHub for automation, auditing, integrations, and CI/CD pipelines.In...
After selecting Close Task on SCTASK 100, I got the following error message: "Task 300 validation failed: assignment_group_1 must be Yes before closing | assignment_group_2 must be Yes before closing | assignment_group_3 must be Yes before closing | ...
Hi All, I need a button/URL on catalog item form. on click, I need an excel sheet need to be generated and downloaded with prepopulated data from the catalog variables along with headers. Please suggest. could you please help me with the approach/de...
How to add a record producer as form in workspace.
Hi Team ,I have a requirement where the Planned Start Date and Planned End Date should be editable in all states for Admin users and members of Group A . For users who are not part of Group A, these fields should be editable only when the record is i...
Hi,The requirement is 'Please merge all email notification for when a case is assigned in one email notification instead of different emails for each team.In the filter, user "not any of" so teams receive these notification by default with the abilit...
Good morning, people. I'm working on an enhancment demand for an existing app. In the business requirement, some existing choices for a field "u_type_of_problem" (Choice) has been broken down to multiple choices, as follows:Old build:option_1option_2...
Hi Community Members! I've encountered the problem while trying to check if the field is visible on the form. The logic of this part of the Catalog item is: there's a field let's say "Area", it's a reference type, and when the user selects smth in th...
