Hello,In my error hander, i'm using send email action to send basic information about error. i'm trying to add RITM number as the hyperlink and flow context link of that RITM in the email body. can someone help me with this?Yes i'm replacing instance...
Hi guys can you please tell me how I can customise the record information when I click on the RITM and click on this button need to show different field currently in CSM workspace.
When I installed the "Omni-Experience Standard Feature Set" application it enabled the "Discuss" button on all tables, I would like to know how and where you disable/enable this button for one or several tables?
Hi everyone,Is it possible to create survey notification for both sc_task and Incident in one survey. When I am trying to create for both, in trigger conditions I am giving table as task but its is not working for both, and how to send notification i...
Hi All, Once the change is moved to Assess state, all the fields will be read only on the change form. But users are still be able to edit planned start and planned end dates from conflict calendar UI action button as shown below. How to restrict t...
Greeting of the Day !I have used above code its not working for me, catalog i am using work_packages as List collector type selecting multiple values this values i am try to display in Multi variable set one of text field that is selected_work_pack...
I'm looking for a way to create an onChange catalog client script (employee center request) to watch over the row values. The Multi-Row variable set has a field called "Amount" that will be added on each input and outside of it there's a field called...
How do you control the visibility of workspaces in the banner?I mean, can I remove workspaces from the banner completely, and can I filter the workspaces that appear there, i.e., how can I set which workspaces appear there and which do not?
Hello Everyone,We are facing a issue that is for an existing request for a particular catalog item while we are trying to update and save the request.we are getting below error.onSubmit script error: TypeError: Cannot read properties of null (reading...
I have an onchange redirect that is triggered when a user selects a specific value from a list. Recently a popup began appearing that asks if the user is sure they want to leave. I've tried using g_form.modified but it hasn't had an effect on the iss...
I am trying to avail the partnership benefits in the NOW platform like training, certification etc., I am working for a client who is using ServiceNow, and my client's ServiceNow Architect/Manager has recently changed. The manager is not aware whethe...
Hello experts, I have created a custom action to get CI data from another tool using REST Message, I'm able to get the data and load into data source. and i have created Robust transform map using IntegrationHub ETL, Im able to create/Update CIs, how...
I am currently working on creating a custom Notification Preview, utilizing the OOB functionality found in notification records. I have successfully copied the OOB code and display the notification, but I would like to take it a step further. Specifi...
Hello, The requirement is to create a catalog item to remove the users from the groups. I have attached all the screen captures from PDI. Groups (that user is member of) need to populate only when user is selected;however, it is auto populating on it...
Hi all, I have created a public record producer, but there is not records in reference, select box variables is work. Below are my steps, could anyone help me, thanks. Create public page and widget Create public role to avaiable for in record produce...
