Why sc task not getting created in flow designer ?

[Snehal13]

Any idea of below issue

In flow designer. I have a logic that once manager approves 1 sc task, a new sc task must be created to another assignmentgroup.

When manager gives approval, 1st sc task gets approved and state is closed completed but new task isnt created.

The logic I have used is below

Used ask for approval action and if condition matches with approval status, updated the 1st task to closed completed. This is working fine so the condition are net. The next block in same flow is to create new sc task. This is not working

[Ankur Bawiskar · Accepted solution]

@Snehal13 

you are giving wrong record here, it should be the Requested Item Record

Your one

It should be this

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Sohail Khilji]

HI @Snehal13,

Step 1 : Use ask for approval action

Step2:  Use ''wait for condtion'' action and set the condition filter as "approval'' is Approved or Rejected.

Step3 : Use if statement to check if the approval was approved , if approved > use Create record action to create ask as needed

Step4: use Else if action to check if rejected or cancelled or other and add action accordingly.

I hope this clear...

[J Siva]

Hi @Snehal13 
Share the flow pic if possible.
Regards,
Siva

[Snehal13]

Please refer the screenshots and details of issue on this question below.

[Ankur Bawiskar]

@Snehal13 

you didn't share screenshots of your flow

Please share that so that we can help

If my response helped please mark it correct and close the thread so that it benefits future readers.