I have a question regarding the location field for some of my company's Configuration Items (CIs) under the `cmdb_ci_list`. I posted about this issue on the ServiceNow Developer Forum [here](https://www.servicenow.com/community/developer-forum/the-lo...
Hello Everyone,I'm creating a report on the sys_atf_test_suite_result table. The issue is that every Test Suite execution creates a new record, so the report shows multiple records for the same Test Suite.My requirement is to schedule a Test Suite to...
I received the following email regarding PDI. This is not the inactivity monitor.Is there a way to retain the PDI?
I two custom tables for eg u_doc_rev_task and u_doc_rev_task_comm. I created a relationship that queries from u_doc_rev_task_comm which applies to the table u_doc_rev_task_comm. Added the relationship as an embedded list to the form. I dont see the +...
Good afternoon all I am creating a user manual for On-call scheduling. Part of the manual covers the Agent Mobile. I would like to take screenshots, but it is blocked. Is it blocked from ServiceNow's side? I logged an internal call but the problem co...
Hello!I've built a custom Workspace App Shell experience in UI Builder, and I have an existing Platform Analytics dashboard (built in the Data Visualization/Dashboard Designer tool) that I'd like to display on one of the pages in this experience embe...
I have a record producer created on problem table how can I add it to workspace list menu.
Hi All, Hope you are doing great!. I have a choice list in a ServiceNow record, I want to display the field as list dropdown in a service portal widget that I have.I am in Australia version, and I have tried using select2 component and the sn-choice-...
Hi Everyone, I'm working on a requirement in ServiceNow Workspace (UI Builder) and would appreciate some guidance on the recommended implementation approach. I am new to UI builder, so I may not be aware of the best practices. Requirement: I need to...
Hi,Why am I getting this error in my sub flow?Im trying to set variable and access the input using the script but im getting this error:Insufficient access level for operation [write] on Action Design entity [sys_hub_flow : d4d4eca59f0ec710d8a66e0812...
Hi all,In CMDB Workspace, I duplicated the "Certify fields" panel (the one that opens when you click Review Records in Certification Review) so I could hide the Fail button for some users.After duplicating, the Certify button in that panel just stops...
Hi all,I have created a report on the asmt_assessment_instance_question table. My requirement is to restrict report visibility so that users can view only the records assigned to them. However, a few specific users should be granted access to view al...
Hi team,I installed Integrated Risk Management Enterprise (app ID: sn_irm_ent, v22.3.0) on my Personal Developer Instance on July 11, 2026. The app shows as fully installed on the application info page, but I can't access the workspace:The Risk Works...
How can we control the visibility of queues in Agent chat of SOW.OOB, all active queues are shown in chat so sometimes agent may route ticket to different queueWe want to show only specific queues to Agent based on Agent's location.I tried ACL but it...
I have tried by following this steps from link . I am still not able to authenticate with API. For OAuth endpoint: {{snow_instance}}/oauth_token.doresponse:{ "error_description": "access_denied", "error": "server_error"} Selected OAuth - Clien...
