Hi everyone,I’m currently working on loading Communication Cabinet records into ServiceNow.While reviewing the model categories, I found a category named Cabinet with the following configuration:CI class: Cabinet [cmdb_ci_container_cabinet]Product mo...
Hi Everyone, Client has a requirement to copy/clone all user related tables(user,group,role etc..) from production to UAT(No preserve/Excluder created for user related tables) . So after clone do we have any impact.Could anyone suggest your ide...
Hi Team , There is a Mail is trigrred in service now which is irrelevant and no use of it as I have checked it Invalid email inbound actions try each and every conditions even try to reporcess the mail but still INC is triggred that should not be c...
how can i know the backend name of additional comments
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Hi , I got this error :- =Invalid map target u_location_nexus does not exist in table sys_userin service now instance it is showing as a logs in dev instance so could you please provide root cause behind it also provide the solution for fixing it ...
Creating a user via ATF step for testing roles and groups iscreate a roleImpersonatecreate a usercreate a group
I created a record in the "Catalog and Knowledge Categories" table and clicked the "Add/Remove Content from Categories" UI Action. This automatically created records in the "Connected Content" table. However, I'm unable to identify which script is r...
We are trying to allow our users and managers to view their assets.Enable individuals to view their assigned assets, not just ServiceNow fulfillers.Allow managers and supervisors to review the assets assigned to their staff.Provide the capability for...
Hello, Could anyone suggest the necessary steps to be followed during pre-clone and post-clone process like preserve tables,exclude tables,clean up script etc and also post clone activity.Already reviewed Knowledge article based on Cloning process.B...
Hello everyone, I have a question about adding the related list contracts (clm_m2m_contract_asset) in the asset form. I would like to add the related list for contracts in the form of an asset of a custom asset class that extends sn_ent. However, thi...
Hi Guys, I want to add the RITM form view widget on platform analytics dashboard but is not able to add the widget or find the visualization type for this particular widget .. Anything would help Thanks
Hi , I have created the database views including the tables - sc_task , sc_req_item & approval table with below conditions -on the report I want to dot walk for sc_task records the approver it has on related RITM record.( like for eg; if RITM has abe...
Step by Step to make Composite record Producer
I'm having trouble validating after following all the steps correctly. I need help, pls.
