Can anyone help me? I'm looking for the current interactive capability map.
Where can I find the interactive capability map? Ideally as a PowerPoint document.
Forum Posts
Enterprise Architecture Workspace Dashboard
I have Enterprise Architecture Workspace. Is there a way to add widgets to the existing EA Workspace dashboard? I have reviewed the https://www.servicenow.com/docs/bundle/xanadu-application-portfolio-management/page/use/dashboards/concept/eaw-worksp...
Hardware Asset Management vs Enterprise Asset Management?
We had SAM and HAM. I have worked in HAM pro and SAM Pro. I have not used EAM. In one of the EAM Infographics, I see that EAM offers workflows for Asset refresh, stock orders, disposal orders etc. we have all of these in HAM. What exactly is EAM? Wh...
Enterprise model management Classification not appearing
Hi,The Classification option is not appearing in my Model Management module, nor is it appearing in the Asset Operations module. What am I missing?
Difference between Initial Event Time and Event generation time in ServiceNow Event Management
Hi Team,For some of the alert in system we are seeing that the Initial Event Time and Event generation time is different. I got the basic difference from Google but what to know why this is happening as it is creating confusion for the users.Thanks
tenable integration with ServiceNow
Hi All , Can anyone explain how many days it will take to integrate with tenable with ServiceNow. what is integration with tenable with ServiceNow. Thanks and Regards,Chandan Patra
Resolved! save as daft and submit button is not visible in the ESC portal
Hi all, ESC portal :when i checked i found that save as daft and submit button visible but when i impersonate some users i found that save as daft and submit button is not visible , Can you guide me Thanks,Chandan
EAM Quick Start Tests
Hello, When will quick start tests be created and posted on Docs for EAM? Thanks, Amy https://www.servicenow.com/docs/bundle/yokohama-application-development/page/administer/auto-test-framework/reference/available-quick-start-tests.html
Does EAM support IOT capabilities for CNC machines
Hello, We are on our way to start using servicenow EAM, we are asking if we can collect IOT data from CNC machines and provide heath, status, alarm dashboards on ServicenowIs it something supported by servicenow ? I didn't find any technical document...
How to Link Assets to Work Orders in EAM?
Hi everyone,I’m working on setting up asset relationships in ServiceNow EAM and I’d like to know the best practice for linking assets to work orders. Should this be done manually, or is there a recommended automated process within the platform? Also,...
How are you leveraging the ITAM module to drive strategic business decisions, rather than just track
We’ve been helping clients optimize IT Asset Management (ITAM) using ServiceNow, and one topic that often surfaces is aligning ITAM with broader organizational goals beyond compliance—like ESG reporting, predictive procurement, and asset lifecycle co...
work orders are not generating under Maintenance plan in Planned Maintenance
HI Team, After following the above steps, Recurring work orders were not getting generated as per the Maintenance schedule & work order template also configured for the respective Maintenance schedule. Below are the screenshots on the same. as per th...
Enterprise Inventory Stock Order Receipt -> Asset Stockroom cannot be updated
I cannot modify the 'Stockroom' or 'State" or "Substate' fields for assets created via Purchase Order (PO) receive. Although I have an admin role, these fields are consistently greyed out, preventing any changes after initial generation.
Request for Demo and Guidance on ServiceNow Asset Management for OT Systems
Hi there, I’m new to the ServiceNow platform and currently part of a team responsible for supporting, installing, maintaining, and managing OT assets—both hardware and software—used in traffic systems. Our scope covers both backend infrastructure and...
How to make cient script for empty mutli row vairbale
These details in the form are necssary so when I make the filed Firewall details empty it should not generate any REq or it should not generated it's task number then . Whenerver we click on Add button this kind of form is appears :- when I make it...
