regarding integration
Does anyone performed integration via SFTP, so external client sends the csv files to us and i have to read and parse that data, how can i do this?
Forum Posts
How Do Maintenance Plan Triggers Work?
Hello everyone,I'm currently working with the Maintenance Management capabilities in ServiceNow, and I’ve encountered a question regarding the trigger types available when configuring the schedule of a Maintenance Plan.I see that ServiceNow offers se...
Not able to create asset by import or by using UX for models with OT Control Module category
Hi everyone, Im building a pre-defined model type with Generator as model category and simple model type with OT Control Module category. Im facing challenges with the product model using OT Control Module category as creating assets is not doable. ...
Enterprise Asset Managment Workspace configuration issue
Hi everyone,Im trying to get the activity stream visible on asset records presented in EAM workspace.Anyone have any first hand experience on modifying workspace for this requirement? Ive tried modifying view for EAM workspace on a record in backend ...
Best approach to import work orders and work order tasks combined with maintenance plans EAM
Hi everyone, I’m currently working on a project implementing Enterprise Asset Management (EAM) in ServiceNow. The customer is migrating from an older asset management tool, but the ServiceNow setup is still in progress — specifically in the master da...
Error when assigning Asset Class in Model Category
Hi everyone,I’m currently working on loading Communication Cabinet records into ServiceNow.While reviewing the model categories, I found a category named Cabinet with the following configuration:CI class: Cabinet [cmdb_ci_container_cabinet]Product mo...
Cloning Guidance
Hi Everyone, Client has a requirement to copy/clone all user related tables(user,group,role etc..) from production to UAT(No preserve/Excluder created for user related tables) . So after clone do we have any impact.Could anyone suggest your ide...
INC are triggred from People Platform App
Hi Team , There is a Mail is trigrred in service now which is irrelevant and no use of it as I have checked it Invalid email inbound actions try each and every conditions even try to reporcess the mail but still INC is triggred that should not be c...
regarding backend name
how can i know the backend name of additional comments
test
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=Invalid map target u_location_nexus does not exist in table sys_user
Hi , I got this error :- =Invalid map target u_location_nexus does not exist in table sys_userin service now instance it is showing as a logs in dev instance so could you please provide root cause behind it also provide the solution for fixing it ...
Quiz ---CAD
Creating a user via ATF step for testing roles and groups iscreate a roleImpersonatecreate a usercreate a group
Which script handles the creation of records in the Connected Content table for a topic?
I created a record in the "Catalog and Knowledge Categories" table and clicked the "Add/Remove Content from Categories" UI Action. This automatically created records in the "Connected Content" table. However, I'm unable to identify which script is r...
Resolved! Allow users and managers to see their teams assets
We are trying to allow our users and managers to view their assets.Enable individuals to view their assigned assets, not just ServiceNow fulfillers.Allow managers and supervisors to review the assets assigned to their staff.Provide the capability for...
Clone steps and process-Production to UAT.
Hello, Could anyone suggest the necessary steps to be followed during pre-clone and post-clone process like preserve tables,exclude tables,clean up script etc and also post clone activity.Already reviewed Knowledge article based on Cloning process.B...