I want to update problem id short des into change request short desc using background script
var x=new GlideRecord('incident');x.addQuery('number','INC0000011');x.query();if(x.next()){ gs.info(x.problem_id.getDisplayValue()); gs.info(x.problem_id.short_description.getDisplayValue()); x.update(x.problem_id.short_description=x.rfc.sho...
