Team,We are Using Service Builder to update Business Services. Most of the Business services don't have offerings.While updating it through service builder, when selecting Life Cycle stage / Status as operational & In Use it won't allow to publish se...
Hi Community,after a successfull installation of a new MID Server on a Windows Server, what folders and files should be seen ?
Hello All, We have a requirement to integrate 3 different systems. The source system (supplier) will contain all the asset master data and this data should be pushed into the middle layer, which is a vendor ServiceNow instance and hosts the fulfillm...
We are planning to implement end to end Application Lifecycle Management process inclusive of Enterprise Architecture, Demand Management, Change Management and Release Management. Have anyone did this before? If yes, please share the sequence/knowled...
Hi all we are facing some issues while de provisioning users via azure AD to snow user provisioning For user provisioning we have used the attribute ‘IsSoftDeleted’ in azure . If soft delete is true , active flag should be set to false in snow And v...
How can I hide the highlighted columns for all users in my instance of the Business Capabilities Hierarchy in the Enterprise Architecture Workspace? I understand that the personalization function is meant for individual users to hide or show columns.
My client has requested to rollout only "Application Portfolio" and "Hide" all other widgets on the EA workspace. Can you please provide steps on how to selectively hide/Keep the widgets on the EA workspace ( screen snapshot attached) Keep widget - A...
Anyone who uses Enterprise Architecture Workspace and specifically the Business Portfolio know of a way in which we can export the 'Business capabilities hierarchy' to excel while preserving the tiered structure? Use case is to send a spreadsheet to ...
Hello, I wanted to ask your view on the value of adding "Business Processes" to ServiceNow? Or what these are used for? My initial thought were they could be akin to Value Streams, and that you could assign Business Capabilities to each stage of the...
Hi All, We are implementing EA. There are users who dont have itil role but have apm_user role which gives them access to view the Business application and associated relationships. The users who dont have itil role cant see the infrastructure relati...
Hi All,On the Enterprise architecture workspace -> technology Portfolio - TPM lifecycleI see the future dates for end of support date, end of extended supportddate, end of life date are showing as red.Both past and future shows red colour. Then some ...
Hi, I used to have EAW available to install on my PDI. This week I need to do a fresh install/release and am no longer able to find EAW. Please advise. My company owns the license.
Hi,We're currently working with the Technology Portfolio Management module within ServiceNow's Enterprise Architecture workspace, and I have a question regarding the "Verified" and "Rejected" statuses available when managing the records in Technolog...
@Ankur Bawiskar @Chuck Tomasi @Pradeep Sharma : Hey Guys , I want to understand if there is possibility of using the OOB provided "change model" "unauthorized change" for purpose of REST API calls? We would like to explore if this can happen to allo...
Our compliance team wants to track back up and restore testing of each business application. Essentially, they are making sure that they do a test each period of time and tracking which Business applications they have done it for then each quarter c...
