Resolved! Capability Mapping to an APM record
My customer wants to see capabilities on their APM records, L0-L3. How would you represent those on the record? Is there an industry standard form naming them or just use L0-L3?
Forum Posts
TCO tab missing from Business Application record view in EA Workspace
How do you customize what tabs are visible in the EA workspace when viewing an individual record? I've attached a screenshot from our instance and one from my PDI to compare. I'm trying to get the TCO tab visible.
Resolved! Which CI-Class for Desktop Software if not Business Application?
Dear Experts,I am a bit confused which CI class is the right choice for mapping locally installed fat client applications. Some of these applications are referenced in business processes, some are just Tools like Notepad++ or other common used tools....
The Lists in Portfolio in the EA workspace
Does someone know if we can add customized listing items in the lists?It will be shared with all other architects rather than just My Lists to myself. Can I add more items under My Entities? Or Create a new list container to host more items in it? T...
Resolved! How to add custom options to the X and Y axis in Application rationalization bubble chart
I'm wanting to create new X and Y axis and was wondering where would I do this.
TRM: How to map Software Product to TRM Product if Requester selected "Is New Product"
Hi APM / TRM Experts,we are using APM with SAM Professional on a Vancouver release and we are going our first steps in TRM. As a requester you can select "Is New Product" in the out of the box request "Request TRM Product": If approved, this wi...
Resolved! Visibility of the New UI button on the Enterprise Architecture workspace on the architecture review
On the Enterprise architecture workspace, the architecture review related list on a business application record has a new UI button that is only visible to users with the admin role. I am trying to open this up to sn_apm_admin users but can't find th...
Register a Business Application Request (Looking for ServiceNow to Answer)
Why does the "Register a Business Application" Request populate the Business Application tables' [cmdb_ci_business_app] Model ID field with the name of the requested Application? This results in a Product Model [cmdb_model] record being created with ...
Tracking Business Continuity & Disaster Recovery in APM
Hello all! I am working to better connect our application owners, architects, security teams and leaders on initiatives around BC/DR plans. Specifically, answering: Do we have one for said application?Last time it was reviewed/updated?Last time a tab...
Resolved! Architecture type Host and Platform application - TPM Lifecycle
Hi All, If I add business applications of architecture type as Platform Host and then other business applications as Platform application as a reference to Platform Host, will this show on TPM Lifecycles dashboard as related entity. That is if Platfo...
Resolved! Install Type = On Premise
In the ServiceNow documentation for the Business Application Form (link) on the row corresponding to the Install Type field, it shows these options:On PremiseCloudHybridThird Party HostedI verified that these are the options OOB in my PDI. Why "On Pr...
Resolved! Business Application Owner Stakeholders List
Anyone have an idea on how to create a database view that would show us a list of business owners of business applications that only have the role: business_stakeholder? In other words, we don't want anyone in the list that also have 'itil'. Example,...
How to link software licence from SAM module to a business application with Enterprise architecture
Hello, With Enterprise architecture module, how can I link my business application to it's software licence (SAM) and add it as a TCO source ?Thanks
Resolved! What actions do IT Application owner have available?
My team is trying to determine which role should be designated as an Business Application's IT Application owner. To make that decision, we want to know what actions are available when a person is named as an IT Application owner. This is our current...
APM Guided Setup
Hello Community, do I have to do the APM guided setup on all our instances? Or is there way to transfer the configuration from one instance to the others? Thanks in advance! Best regardsMarkus
