Hi Team, In my ServiceNow instance, on the form context menu "Save" option is not visible for new Incident form. If i am enabling the property ("glide.ui.advanced") then only it's visible. But when i checked in PDI, this property is not enabled then...
Hi, Can anyone confirm if ServiceNow AI Control Tower is free with Now Assist and what are it's capabilities and how we can utilize it for AI Governance.
How does the inherent assessment score on a Risk Identification (RI) record relate to the inherent assessment score on the Risk record?In ServiceNow GRC / IRM, when a Risk is created from a Risk Identification record, does the inherent assessment sco...
Hi, A customer I'm working with is using "legacy" GRC and the Policy & Compliance module where the application owners attest their applications (entities) against defined security controls (control objectives). CMDB is aligned with the ServiceNow CSD...
Hi Team, I want to display an info message on the Workspace Risk Event record when a Risk Event Entry is added in the related list. After it is saved and created then I want to display the message as "Please review the 'Risk Event Impact' as the n...
We have a new requirement to assess business applications on a repeated interval to determine their ability to comply with public records requests. Questions that need to be answered for each business application includes "Does the application suppor...
Hi Team, As an admin, I got the records if I apply the filter (Risk Event (sn_risk_advanced_event)-> "Date first moved to approved" (custom field) relative before 180 Days ago) on Risk Event Tasks (sn_risk_advanced_mitigation_task) table. But as a Ri...
What is the difference between the risk and risk statement (advance risk assessment) any proper example.
Governance, Risk, and Compliance (GRC) is more than just audits or checklists — it’s about ensuring your organization follows rules, manages risks, and meets regulatory obligations in a structured way.Within ServiceNow GRC, Policy and Compliance Mana...
Hey hi everyone, While installing the MRM module, I’m not seeing the “Load demo data” option on the installation pop‑up screen. How can I get the demo data in this case?
Hello, We use ServiceNow to conduct an annual audit against our security policies, and primarily use control attestations to track compliance. We have received feedback from our Attestation respondents that it would be ideal to see prior year respons...
Hi Everyone,I am currently working with Smart Assessments for BCM (Business continuity management) scope, and we have a requirement to customize the Reassign button on the Smart assessment to pull in a filtered list of users only.I am not able to loc...
Hello Community,I am working on a requirement where Risk Managers, Risk Users, and Risk Owners need to access a single dashboard that displays Risk and Control reports relevant to their roles.Currently, the Risk and Control reports already exist and ...
Dear experts, I am facing an issue where if I register a new third-party contact, it will generate a registration email to them. But I dont understand why the email generated is the ones using SSO to login. It does not make sense to have vendor's usi...
Hi all,We are working with the Privacy Management application, and we’ve noticed that the Processing Activities section is not displaying any content.Before we troubleshoot further, I’d like to understand whether this issue could be related to a miss...
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