Hi Everyone,I've built an assessment using the Smart Assessment Engine and now need to apply a custom scoring formula to calculate results. Looking for guidance on the best approach.MY SITUATIONThe scoring engine provides aggregation options like min...
I am struggling to efficiently use the Workspace views. In this example, I am using the CAM Workspace. Am I able to do the following and if so, how? 1. Link directly to a specific dashboard.The default dashboard appears anytime you link to /now/risk/...
I'm new to SAE and assessments in general with ServiceNow. I am creating a Smart Assessment Template and want to preview the questions so I can see how they will look to an assessment respondent. Is there a way to do this? It's possible I'm missin...
Dear Community, Currently, the Risk Response options are presented as Accept, Avoid, Mitigate and Transfer in Risk Assessments. Can we change this to 4T nomenclature (Treat, Transfer, Tolerate and Terminate)? All the places in ServiceNow(native UI a...
Hi everyone, We started observing a Predictive Intelligence info message on issue record in the compliance workspace as shown below. Observed that we have an OOTB similarity solution to predict issue Assigned to based on Name and Description. It wo...
Can someone tell me IRM ootb KRI Dashboards names. Which includes KRI details
What happens when you set the Dependent factor field in the Automated Scripted Factor form to True?
Dear All,I need suggestion on GRC Metric configuration.I'm working on GRC Metrics, I have observed that on metric definition, for KRI Class only quantitative category can be selected. Qualitative can be selected only if I select KPI. I have a require...
Hi All, What role is required for Owner in Policy to review and approve the policy? What role is required for Issue (Assigned to) in Policy?What role is required for Remediation Task (Assigned to) in Policy? Please suggest the best practice to set th...
In the Risk Workspace, servicenow has backend automated calculations to score a risk based on the parameters a risk assessor selects through the GUI. We would like these backend calculation numbers to be hidden as they cause confusion to the reader a...
We applied a workspace view rule to show Default view of Policy Exception form on the Compliance Workspace instead of the Workspace view. When this view rule is active, clicking on the "Request extension" button shows a popup with the whole form of P...
Why would a Page Route Map be defined? 1 . To redirect users to a Service Portal login page 2 . To redirect users to a Service Portal after they login 3 . To specify what Search Sources a Service Portal should use 4 . To automatically redirect users ...
Hi All, Third Party is unable to login and respond to the external assessment. What configuration changes are required? Thanks & regards,Giga chad
I created Factors and Group Factors in the GRC: Advanced Risk scope. When moved to production, I only have Global scope access. I cannot modify or update the Factors. Should I create them in Global scope instead?
We are currently working on moving to TPRM. Today we use the contract_ast table to store general contract details. When we migrate to TPRM, can we use the contract_ast table for the Documents to Contract functionality?