Resolved! Is it possible to add "Side Heading" for check list items?
We had around 8 checklist, for 4 checklist I want to add one side heading, and similar for next 4, is it possible to add? what is the best way to add it
Forum Posts
Resolved! Consumables catalog by stockroom/location
Hi community, I have a requirement for one of our customers and I had doubts about what actually is possible or not with the base tables. (So is my requirement actually achievable without HAM ?) The requirement: Having a consumables catalog for mult...
Cannot delete hardware model
I cannot delete a hardware model. The hardware is duplicate hardware model and is being used in the product catalog item. When I try to delete the model, it cannot delete because it is being reference in the catalog item table. How can I update the ...
Asset Warrenty Information
Hello Everyone, Has anyone worked on gathering asset warranty information from Apple, Google Chromebooks, or Cisco devices?Are there any official sites or APIs available to retrieve this data in bulk? If you’ve implemented this before, please share t...
Dynamic Location Filtering in Catalog Item based on Requestor, Role, and Stockroom (cmn_location)
Hi All,I am working on a ServiceNow catalog requirement where I need to dynamically filter a Location reference field based on multiple conditions like user role, requestor, hierarchy, and stockroom availability.Scenario:I have a Catalog Item with tw...
Getting Undefined when closing custom disposal task
I Have created 2 custom disposal task now when I am closing it getting undefined.
Asset Actions (Update/Repair) not triggering from Affected CI related list in Incident
We are facing an issue with Asset Actions (Update/Repair) when triggered from the Affected CI related list in Incident.When selecting an action (Update/ Repair) from the related list and saving the record, no processing is triggered—there are no erro...
Transferable stock greyed out
I've requested a hardware item published from the Hardware asset workspace. I have requested two hardware devices from that published catalog item. I have one in local stock and two in another warehouse. I can only consume my local stock when in the ...
HAM and SAM OOB KPI's
Hi,I 'am new with HAM and SAMI' am having a task to work on KPI's.Can anyone help me out with the ServiceNow OOB KPI's.Help me any with any reference to any article's or if you have the list. Please share.Thanks in advance. #sam #ham #itam
Resolved! PDI Issue: Unable to install Plugin - 'This application is unavailable on developer instances'
I have a new PDI and I tried to run HAM plugin but unable to because of this error. Is there a way for me try install it as I am trying to confirm OOB settings.
Automating Hardware attestation creation
My company is trying to utilize the new(ish) hardware attestation feature and wants to automate the creation of an attestation when a computer is assigned to a user. Is this feasible OOTB or is there a known working customization that could be deploy...
Ms Dyamincs 365 Business Central Integration through rest message or MS dyamins spoke plugin
"Does anyone have experience with Microsoft Dynamics 365 Business Central (BC) integration? Could you please let me know which tables and fields are required for data loading/importing?"
CI not showing. its empty when i triedto upload vendor HP import files, from transform catalog item.
I added transform map into ServiceNow bulk asset catalog. these are for only vendor bulk upload. once i tried to upload, it got updated and showing in ALM hardware table. but CI is missing. showing empty. I am not able to find solution where it went ...
HAM -- Source task is not getting created after zurich upgrade
Hello All, We have upgraded our system to Zurich version. But before that (on Xanadu version ) in the hardware catalog ordering capability, once quantity is ordered on the Hardware catalog, system flow used to create a Source Task. Once we source th...
Purchased vs Ordered Date in Hardware Table
Which date should be used in tracking the Purchase Order Date, is it purchased or Ordered Date