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Save button is missing in all stockroom section in HAM workspace

kiran kumar m1
Tera Contributor

WhatsApp Image 2026-02-26 at 07.50.42.jpeg

 

There is no Save UI action on the workspace , though it is is present in the native UI , its a global save UI action I tried enabling it to workspace , I checked the enable on workspace form , still its not getting reflected , Has anyone faced this issue ?

4 REPLIES 4

Tanushree Maiti
Giga Sage

Hi @kiran kumar m1 

 

1)In the native UI , Open that Save UI Action.

System Definition > UI Actions and search for "Save".

Ensure the "Workspace Form Button" checkbox is selected

 

2)Check for Hidden Context Menu

The "Save" button might not be directly on the header but in the context menu (three dots "..." icon) if the screen is too narrow or another action takes priority

 

3)ACL and Role Restrictions

If ACLs (Access Control Lists) have changed, or if the user lacks the asset or ham roles, the Save option may be hidden. Check if the user can save in the native UI; if they cannot, it is an ACL issue.

 

4) Check Declarative Actions (Action Assignments) 

  • Troubleshooting: Navigate to Workspace Experience > Actions & Components > Action Assignments.
  • Search for: Action label: Save.
  • Check: Ensure the Save action for the Stockroom/Hardware Asset table is active and the condition allows it to be visible.

5)Check if  you are facing this issue after any recent patch upgrade

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

I have checked all of this , no use there is no Save action in action assignments as well

Ankur Bawiskar
Tera Patron

@kiran kumar m1 

workspace must be having different Form Action for Save

Did you check if it's excluded for your table in HAM Workspace?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

i opened alm_stockroom table from native UI , there i can see the save button , where to check if its excluded ?