Save button is missing in all stockroom section in HAM workspace

kiran kumar m1
Tera Contributor

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There is no Save UI action on the workspace , though it is is present in the native UI , its a global save UI action I tried enabling it to workspace , I checked the enable on workspace form , still its not getting reflected , Has anyone faced this issue ?

1 ACCEPTED SOLUTION

@kiran kumar m1 

see in this table "sys_ux_form_action_layout" and open Record page for your table has that SAVE button in related list or not

56.png55.png

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

 

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

10 REPLIES 10

@Tanushree Maiti 

in related list actions in left nav, search that

Also none of the tables in HAM workspace how SAVE button on new record?

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,

I have checked in the Related List Action as well, and there is no Save UI Action.

I compared this in two instances — two are Zurich 

For the two Zurich instances, both have the HAM plugin enabled. The only difference is:

1. Patch four hot fix three A
In this instance, I am able to see the Submit button on alm_stockroom in the native UI and the Save button in Workspace.

2. Patch four hot fix three
In this instance, I am able to see the Submit button on alm_stockroom in the native UI, but there is no Save button in Workspace.

I have gone through the Zurich Patch Fixes docs as well, but this is not mentioned anywhere in those documents.

@kiran kumar m1 

None of the tables whose new record is opened in HAM doesn't have SAVE?

seems it's not there from ServiceNow side.

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@kiran kumar m1 

see in this table "sys_ux_form_action_layout" and open Record page for your table has that SAVE button in related list or not

56.png55.png

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

 

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar  , I checked in this table Save UI action was there , as it was secondary I made it primary , then it showed on the UI action , then I changed the primary one to secondary , it again got dissappeared