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receiving error when transferring hrsd case in hr agent workspace

In hr agent workspace,  when a hr case is transferred to hr payroll case or hr total reward case (various coe tables), i'm unable to access the transferred new case. i'm gettig error - security constraints prevent access to requested page. fyi, if i ...

S L R by Kilo Contributor
  • 842 Views
  • 1 replies
  • 0 helpfuls

Expired Upcoming Events are Still Showing in the Portal.

When i am creating a event via content publishing there is a field called "event end date" when we  add a  Start Date and End Date, publish the event.  If the Upcoming Event is Expired then also it is Showing in the Upcoming Event widget in the Porta...

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Community Alums by Community Alums  
  • 485 Views
  • 1 replies
  • 0 helpfuls

virtual agent topic

in virtual agent topic list   HR admin can see all the topics even if topics is assigned  for a specific role . So wanted to check does HR admin has the privilege to see all the topic even if topic is only set for certain roles (ex : user onboarding)...

nitesh83 by Tera Contributor
  • 465 Views
  • 1 replies
  • 0 helpfuls

Resolved! Attached mail shows 0 byte after email to case

Hi All/ @Sandeep Rajput ,We have added '.tif ','.tiff', '.ico' file extension in this property 'glide.attachment.extensions'.whenever we have sent file extension below 12kb over mail its shows 0 byte, if we used below other extension .ppt.pptx.xml .z...

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Validate the date format

In Json input i get the date value format has DD/MM/YYYY. I need to throw error when the input date value format is invalid. Please help me with the validation code.

Read Access to specific users to HR Cases - Total Rewards

Hello Friends,Good Day!We have one requirement where we needed some help.We have created a record producer on Total Rewards table and also mapped with a HR Service, once users will submitted HR cases for total rewards we are also setting assignment g...

_Samay by Tera Expert
  • 1238 Views
  • 5 replies
  • 2 helpfuls

SYS_EMAIL records

I am not able to see the records in SYS_EMAIL.LIST why? what specific role is required to see the records of SYS_EMAIL?

HRSD

Hi ,Users are not able to change "feedback from customer" field from true to false.for normal HRC it is working fine, they are not able to change any field from the Onboarding HRC´s queue list.created a acl for this still not working.kindly help

How to change at a glance label?

Hey, Does anybody know how to change the 'Your employee' label in the HR agent workspace?I have tried creating a new Page variant for the at a glance page in case (record) in UI builder.But it still does not change. Does anybody know about this?

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Singh1 by Tera Contributor
  • 671 Views
  • 1 replies
  • 0 helpfuls