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Resolved! How to call script include when different scope

Hi , My script include isHuman recourse :Lifecycle Enterprise andbusiness rule is in  Global .Can you tell me how to write a script to call script include .in the business rule because both are different scope. Thanks,Chandan

chandan31 by Tera Contributor
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  • 1 replies
  • 0 helpfuls

Trigger Rescind process after approval

Dear community, I have a requirement to trigger the rescind process in ServiceNow after approval from the employee's manager.Here the use case:A new voluntary separation LE case is createdThe employee decides to stay and not leaveHR rescinds the LE c...

Lorenzo8 by Mega Guru
  • 595 Views
  • 3 replies
  • 0 helpfuls

AI search

Hi All,We have a ai search on the portal , we want to enable such that when users type a particular query it should redirect to my request page on the portal. Kindly help me on this.Thanks in advance 

kali by Tera Contributor
  • 166 Views
  • 2 replies
  • 0 helpfuls

OcuGold: Pioneering a New Frontier in Eye Health and Vision Optimization

Product Name —OcuGoldCategory — Vision EnhancementMain Benefits — Eye Health SupplementSide Effects — N/ARating — ★★★★✰ 4.8/5Official Website — https://snoppymart.com/ocugold In today’s digital age, where screens dominate our daily lives, maintaining...

HRSD case management filter

In the 'HR Agent Workspace case management' section, I'm interested in finding out if there's a filter available to display the date when an HR case was marked as 'awaiting acceptance.' Currently, we have filters for various criteria like creation da...

rrajagopal by Tera Contributor
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  • 1 replies
  • 0 helpfuls

Accept solution survey link issue in HR cases

Hi,  After completion of HR case , A HR task get generated to accept/reject the solution ,the accept resolution Survey' is available in the 'My surveys' in portal and when users open it it not visible unless the text is highlighted . I checked the re...

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phani24 by Tera Contributor
  • 387 Views
  • 1 replies
  • 0 helpfuls

HRSD hr_ServicesUtil for backend

Hello,  When I create a HR Case through the Portal I see all the variables (see img.1) But when I create though out the Backend it does not catch the variables and stays empty. I created a Business Rule: (function executeRule(current, previous /*null...

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HRSD

User is asking Include" Change holiday calender" record producer into the same and already setup delegation rule for "Access to time system Approval" but the issue is we are unable to include the record producer in delegation rule.it is showing as in...

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Resolved! Question regarding upgrading Employee Center Pro

We are already using Employee Center Pro and want to upgrade to the latest version. Do we need to just upgrade Employee Center Pro? Are all features from Employee Center packaged in Pro? Or does Employee Center need to be upgraded as well?Thanks in a...

Formatter

Hello everyone!I want to create an formatter a formatter like Lifecycle Event Builder. anyone can tell me how I can achieve this.  

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