How can we add an additional layer to the OOB security rules on ER by restricting ER cases from being viewed/visible in list by the people who opened them too (opened_by) Any idea as well where servicenow is setting the self-service view for Opened F...
Hello, because clients often ask which module to purchase, I was wondering what is the exact difference between the HR Lifecycle Events and the Enteprise Onboarding and Transition Lifecylce. From Orlando on, this two are seperated and in need of tw...
Hi everyone! How do I add a custom button to a specific related list?What I mean is the following - Watch the image bellow:How do I add a custom button beside the New and Edit button? The UI action I have is:How do I achieve this feature?Thanks!
Hello , In HRSD, on HR PROFILE table, when employee becomes alumni, system mark the sys_user record against the profile as locked out and inactive. Now questions are 1) Can the access the ServiceNow hrportal? 2) If yes, how it happens? 3) If not, ...
Hello Community,I need some assistance with configuring an advanced reference qualifier for an HR service field in ServiceNow. Here’s the scenario:I have an HR service field that should only display a specific HR service ("Service") for users who bel...
Hi all,I have two fields in the form, Iniator group(Reference to sys_user_group) and Assigned to(reference to sys_user)Field in a Scoped Application. Iniator group is the group that Requestor is a member of. The Requirement is that all the group memb...
Hello, For Employee Relations case management, I would like to know the definition of these roles, and what they can do. ER Admin, ER Confidential, ER Configuration. Also is there a guide where can we find the definition of fields like - Opened for...
Unable to remove the attachment tab in My request page in portal page (LE case).
- In the form, if the user selects salary advance, the field percentage of the advance does not allow us to include %. It allows us to include numbers up to 50, which is correct, but it should also allow to include the % character. I tried to make t...
Regarding the “Audience” of the activity set in the life cycle event, I assume that the activity set is triggered when the condition is met.When is this “Audience” evaluated?If it is evaluated periodically, I would like to know where that process is ...
alert('We’ve moved. The page you are trying to access is no longer in use.')I want the bold the words (We’ve moved! ) using xlient script with the help of Alert message . Can you help me Thanks,Chandan
Hi All,I want to create bulk hr cases in servicenow , i tried the bulk hr request but i am unable to set subject person , assignment group , assigned to . Please help me on this. Thanks in advance
Which table can I find the view count on a knowledge article? i need to run a report on views. Thanks!
Hello!We recently deployed the Employee Relations module. We set up 2 Case Restriction records to restrict who can see the cases...The impact of this is that the HR Service Desk cannot see the Employee Relations Services when they are creating a case...
Hello All i have requirement in virtual agent topics i want some topics show in sp portal and some are show in esc portal i have tried all the solution which are given in community but none of the any solution working is there any one who can reall...