HRSD forum
Descritption
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Download attachments

Hi all, I am trying to download attachments using UI Action. The UI action looks like below attached image. I have tried g_navigation.openPopup, window.open, action.setRedirectURL  and also GlideDialogWindow. Also when using window.open, the property...

Palak Midha by Tera Contributor
  • 2119 Views
  • 7 replies
  • 0 helpfuls

Browse option not visible in workspace

After opening workspace ,trying to create a new record and on the right side attach option is available but on clicking the attachment ,its not giving browse option to select the attachment from the system .where should we check the attach functional...

phani24 by Tera Contributor
  • 426 Views
  • 5 replies
  • 0 helpfuls

HR Case Reporting without exposing sensitive data

I'll preface this with the fact that we do not have access to Performance Analytics. We have a requirement for the analytics team to be able to report on all cases without giving them access to fields that would identify who the case is for/about or ...

How to add Knowledge article to HR service? in HRSD

How to add Knowledge article to HR service? in HRSD As per the Fundamental course it says KB articles can be added to HR case, HR catalog item and HR service. Can anyone help me to add KB article to HR service?   Best Regards,Pooja

poojashree_0-1706258511512.png
poojashree by Tera Contributor
  • 1100 Views
  • 6 replies
  • 1 helpfuls

Resolved! While Loop Only Returns 1 from kb_knowledge

Hi, I was able to display the knowledge article in the portal, but the loop only returns one (1) record. Am I missing something here? Any help would be greatly appreciated (I'm stuck here for 3 days now): Server Script: (function () { var t = data...

provide a toggle between assigned to me and assigned to my groups

Evening all We are trying to provide the ability to toggle between reports on the HR agent workspace to allow agents to toggle between the Assigned to me and assigned to my groups widgets to save space on the front page. Has anyone managed to provide...

Jack62_0-1703021750354.png
Jack62 by Giga Guru
  • 306 Views
  • 3 replies
  • 0 helpfuls

Subscription Licenses

What contributes to a HR Service Delivery Professional - HR User v2 license being consumed

Andy Foster by Tera Contributor
  • 492 Views
  • 3 replies
  • 1 helpfuls

Dynamic Knowledge Dashboard

Is there a way to build a personalized dashboard for our knowledge authors so they know the status of their knowledge articles? More specifically, when they can check their articles are up for retirement. We have email notifications already, but a dy...

rosenst22 by Tera Contributor
  • 252 Views
  • 1 replies
  • 1 helpfuls

Transfer case POP up

Hi All,We have activated plugin " Agent Workspace for HR Case Management (sn_hr_agent_ws)". Once we click on "Transfer Option" below POP UP visible in New configurable workspace.New Configurable Workspace: From where we need to hide this COE field fr...

AbiraKundu_0-1706000393234.png AbiraKundu_1-1706000448034.png
Abira Kundu by Tera Contributor
  • 426 Views
  • 1 replies
  • 0 helpfuls

Ui action visibility based on Assignment Group

Hi All, There is one requirement "Action" button will be visible for 15 assignment groups. we can add condition in condition field of Ui action, but there is string length limitation. is there any other approach to achieve this requirement?Condition:...