Hello All, Has anyone used hr service fulfillment type as advance?? If yes ,then can anyone explain how does it work?? I have created one HR service of fulfillment type as advance and created one "test" workflow attached to that and one service ac...
Hi Guys!I need to update all the records on the ''sn_hr_core_profile'' in order to run the on load/on change client script that I created. The script autopopulates the ''u_year_end_date'' field based on "employment_end_date" field. The thing is in li...
Hello All, I have created a Playbook on Requested Item table and I'm trying to add that playbook on RITM page in Service Operations Workspace but its not showing their. I have followed all the steps mentioned in the ServiceNow Docs link but still not...
For only 1 specific HR Service, I would like to do the following:Prevent the agent from keying in additional comments box via native or Agent Workspace.If 1 is not possible then to ensure that Additional Comments do not appear on the front end for th...
OOB the sn_hr_core_task table default form fields are generally accessible for read or write by users with the sn_hr_core_basic role, and not restricted based on the CoE of the Parent Case. Is there a specfic reason why it has been setup this way an...
We are creating fillable PDF documents using the Document Templates (sn_doc) app. We are trying to fill date fields with the date of the signing. These Document Tasks are being generated through HR Services within a Lifecycle Event Activity. Current...
Hello,I would like to have certain fields from an HR parent case to populate in the child case upon creation. For example, if the parent case has the watchlist populated, I'd like to configure something where the child case will pull the watchlist fr...
Hi I am trying to make my custom ui actions work on (new)HR Agent Workspace. Have written the appropriate code in the workspace section: Do I have to link all my custom UI Actions to ALL GLOBAL UI ACTIONS in UX FORM for workspace:
Hi, How to use UI Action in workspaces. I have ui action button Transfer to IT in platform view on HR case form and when user click on that button dialog box has been opened and when user select assignment group and check that checkbox that HR case ...
We originally created an HR Service along with the HR Template, and Record Producer under the HR Talent Mgmt COE but we now need to transfer it over to the Workforce Admin table. This HR Service does not have an active Record Producer, the HR Service...
Hi All, Toggle template bar is visible in the classic view or HR case but it is not visible in the HR agent workspace , Can you tell me if it is present can you tell in which part or section it is available in the HR agent workspace (Toggle template ...
Is "Sentiment Analysis" available for HRSD cases or only CSM cases? https://docs.servicenow.com/bundle/washingtondc-customer-service-management/page/product/customer-service-management/concept/case-sentiment-analysis.html
The Washington release notes states to setup the Schedule a meeting hr task type you need the following: 'For the meeting invite and scheduling capability, you must install the ServiceNow Microsoft Outlook spoke.' Are we using a spoke for this or is ...
Hello together, I wanted to reach out to my fellow HR experts as I'm looking for a way to force the "Lifecycle Event Case's Activities" within an HR Case. I do remember that I've seen something in the past where this has been done via an UI Action on...
Hi All,How to enable the local password for all pre-hire such that SSO enabled accounts are temporarily allowed to login via local password.Please let me know for any solution. Thanks