hrsd integration
In HRC2451106 the HRT0401813 didn´t change state to draft to ready
Forum Posts
Team insights configuration in manager hub
Hello everyone, I am facing issue in manager hub configuration, in team insights there are widgets -about the teams, service and support, employee journeys, in that there are reports so how can i bring data in them.
Hover link or URL in servicenow portal
Hi Team, How to show KBID in URL instead of sysid for any related article in portal.Current URL :https://abc.service-now.com/my_hr?id=abc_kb_article_view&sys_kb_id=18100f60db12b190b1fc3313e2961919Expecting URL link to display :https://abc.service-no...
Client role assignment schedule job
Hi All,var hr1 = new hr_Utils(); h1.removeRolesAssigned(userSysId); hr2.matchingPortalRoles(profile);Can you explain what the above code does?
Knowledge feedback task
Hi All,In knowledge feedback task there is impact and priority how does the system take this value and where to put configurations for this
Video on ServiceNow's Workday Integration
https://www.youtube.com/watch?v=Q1l5mZl4-ck
Resolved! Why is work notes list collector not available for HR Case users
Perhaps I'm missing something obvious and this is detailed/documented somewhere....but HR users (i.e. users with roles such as hr.ROLE_HR_CASE_WRITER) don't have permissions to add users to the list collector field Work notes list if it is added to t...
Resolved! The Reports & Dashboards restrictions
How to restrict Reports & Dashboards related to ER to all the users except the ER managers.
Create a report with On Hold reasons and Close reasons how can i create this?
I need to create a report where i need to track for all tickets that are in State: - On Hold- Resolved to include the reasons for "on hold" and "resolved" options. ThanksFernando Marques
Hide list collector variable
Hi all,I was having two variables i.e., for example request and type where request consist of two choices( a and b) and the type(list collector variable) consist of 5 choice. when i select the request i.e. choice a then only 4 choice has to be displ...
How to add a Watchlist to a widget in Employee Center Portal
Hi everyone! I was asked to add the "Watchlist funcionality" to my Portal widget and make it like a button. I want a "Watchlist" button for example there, that will display the sys_user list so I can choose more than 1 user.What is the best way to ac...
Recommendations on best place to announce unplanned outages on Employee Center Pro?
We're in the process of migrating both a Service Portal instance and an ESC instance to a common presentation using EC Pro. The more interesting questions are starting to surface now, like "is there a recommended best practice as to where to publici...
Set assignment group in Field, if Logged in User is a part of 'London Creator' assignment Group.
Hello All, I have a requirement, If a logged In user is a Part of "London Creator" Group. after Submitting a request fromRecord Producer. in Native Form there is one Field Creator Group, so it should filled with the assignment group name. Please help...
Resolved! How to send attachment from instance to another instance.
Hi, How to send attachment from one instance to another instance. When I'm creating incident in one instance it is creating in another instance with having same details and I want to send attachment from one instance to another instance. Can anyone ...
Resolved! HR Criteria
suppose HR criteria is like Conditions are Role is Hr basic So HR service is available to all the agents who is having HR basic role. So is it possible that HR agents can raise the HR case by using Record Producer- for any User If not is there any ot...
