How to do translation for checklist items on a HR task ?
Hello, Community, I am trying to translate the checklist items to french on a HR task while the task assignee's language is French.Is there any way to implement that in servicenow ?
Forum Posts
Compose mail in the agent workspacew
Hi All,While users copy a content which includes the images to the compose mail , before sending the mail everything is fine. When end users receive the mail there is space between the images and text written on the image is gone. Please help me on t...
I would like to know the contents of additionalFieldsList.
When displaying the HR Lifecycle Events Case on the portal, there are rare instances where unintended information appears.I would like to explore ways to avoid this display if possible. However, I haven't been able to confirm what is actually being s...
HR Activity Set condition trigger from Task in HRSD process
Hello, I am in need of some guidance on what I should select below. I am creating an activity set I want to trigger when a field on a task during the HRSD in processing catalog item "yes" is selected per screenshots below The task above is one of the...
Hi i want to display hr task description on portal page like hr case.
Hi All,I want to display hr task description on portal page like hr case description (Please refer the below screenshot). could you please assist me how to achieve this requirement? @Ankur Bawiskar @Community Alums
VA Topic blocks to different instance
Hi,How to move Topic blocks of Virtual agent to different instance so that it can works properly.Thanks
report on incidents when it was changed to one particular assignment group to another
report on incidents when it was changed to one particular assignment group to another
Knowledge Blocks within an article
Hi all, I need your support for one topic that has been raised by one of our customers.How many knowledge blocks we can use within one article? Specific to the HR area we have best practices and policies that have a lot of country-specific informatio...
Deletion of bulk records for the Legacy sn_hr_core_case_relations table
Hi everyone,We are not using the legacy sn_hr_core_case_relations table in our instance anymore, but we have bulk records from the legacy sn_hr_core_case_relations table in our instance which was migrated in a data migration process, any idea on how ...
Employee Center Header Change (ESC)
I want to change the order of this menu in the ESC portal @Rajendar3 Sandeep Dutta@Ankur Bawiskar@Harsh Vardhan@michaelj_sherid@asifnoor@Jaspal SinghPlease help on this!How re arrange the icons. I want to place favorite icon after more. How to achi...
Direct/manual input in Document template
Hi I am working for a client whose HR processes require multiple documents to be generated and signed at the end of an HR Service request. These documents are structured as a mix of hardcoded text combined with variable text depending on the request....
Resolved! "Add to Update set" Related Link
Hi,I would like to know more about the "Add to update set" related link. I Have created a table in a Scoped Application,but I cannot see the Add to update set related link on the submitted record. Does that link automatically appears on the record or...
Resolved! Related Lists
Hi, I would like to know how related lists work.What should be the condition/relation between two tables Table A and Table B, so that Table B will be displayed as Related list for Table A? Thank you!
DocuSign Integration Issue
Hi Community,Hope you all are doing great. We have done the Integration with Docusign. In HR agent workspace we have UI Action - "Send with Docusign". After clicking UI action , we are creating a Envelope.and with Envelope it is return back to Nativ...
Granular Delegation Plugin : Duties field problem
Hi, I have a problem in the form of 'add delegation' in the portal. Duties is a mandatory field but i have no choice (just 'individual' but i can't select this value). Someone can help me please ? Thanks
