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On submit client script

Hi We have requirement that is on startwork ui action but they doesn't want to touch that oob ui action so they want me work on onsubmit client script that is Whenever the case changes from ready to in progress state by clicking on start work the Sla...

JayaSreeSI by • Tera Contributor
  • 1353 Views
  • 8 replies
  • 0 helpfuls

hrsd

I got a requirement like In contextual search(feature) record producer configuration to recommend knowledge base articles while filling out the hr service intake forms they need the trigger field as Request type but I am not getting search variable w...

JayaSreeSI by • Tera Contributor
  • 602 Views
  • 1 replies
  • 0 helpfuls

Transform map delay

Hi Guys, I am working on workday integration inservice now, while I am getting the data in the staging table and via the out of the box flow i am mapping it .I have a transform map associated to the staging table too, which targets the main table.Rig...

Ashutosh4 by • Tera Expert
  • 629 Views
  • 2 replies
  • 0 helpfuls

Resolved! Problem with task validation- Secure HR Payroll COE

Hi! At the end of the course i met an issue which i cannot resolve.  I cannot validate the task, and i am running out of time thus i need your help.  I would really appreciate any reccomendations!            

MagdalenaA by • Tera Contributor
  • 1567 Views
  • 2 replies
  • 1 helpfuls

Resolved! Workday Integrations and Flow designer array object issue.

Hey Guys, I am struggling to get the data mapping in flow designer.So the thing is Look up Time Off Balance is an OOTB action in HRSD workday plugin ,and the time off balance is getting data from the workday for time_off_balance object which is fine,...

Ashutosh4 by • Tera Expert
  • 2663 Views
  • 2 replies
  • 0 helpfuls

To remove/hide group approval under Task/To-Dos tab in ESC

Hi, Our team is currently developing a request using a Record Producer and Workflow. The requirement is for the request to go through a group approval process after submission. However, we noticed that upon submission, the system displays the group a...

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Configure Journey Task Types

We have set up journeys with accelerator plans. Journey owners can use the "Add task" on the accelerator plan, but we want to limit the options for tasks for them.Where can the choices in the "Task type" in the modal be configured (see attached scree...

How to wrap text in HRSD lists

We recently went live on Zurich and have noticed that in HR Agent Workspace lists, the text is no longer wrapping like it used to before the upgrade. I've found some instructions online of how to wrap text, but it doesn't seem to apply to HR. Does an...

CourtneyG by • Tera Contributor
  • 1644 Views
  • 7 replies
  • 0 helpfuls

Setting Case assigned to on HR task Template is not working

Hi All, There is a requirement where in the hr task should be assigned to case handler(parent case assigned to), to enable that we have set the parent case users to "Assigned to" in HR task template but no luck. The Assigned to of HR Task is not fill...

Manisha30 by • Tera Guru
  • 1223 Views
  • 4 replies
  • 0 helpfuls