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Email activity in lifecycle event case.

Hi Team, I have an activity set that contains only one activity, which is "Email." 1) When I raise a case for a lifecycle event, this activity set gets triggered, and I can see the email log. However, if I open an HR_LE case in the backend table, the...

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Sriraj V by Tera Contributor
  • 406 Views
  • 2 replies
  • 1 helpfuls

Campaign Content

I am trying to create a campaign content with content type as Microsoft teams but unable to add text for the content. How can this be done?  Thanks in advance!! 

Copy Attachment action in flow designer is not working

I am working on a requirement of copying attachment from hr case to hr task. i have used the below steps but attachment doesn't get copies to hr task also flow doesn't trigger any error and gives all the correct output.Any idea what could be the caus...

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Anupriya23 by Tera Contributor
  • 666 Views
  • 5 replies
  • 0 helpfuls

Component not getting mandatory when configured from UI builder

On Agent workspace, when we transfer a case we get a pop to add hr service and transfer type, in that same pop up we configured a custom input component and when data added in this component will be added to a field on the form. We want to make this ...

ACDD by Tera Contributor
  • 407 Views
  • 4 replies
  • 0 helpfuls

Resolved! What is Journey Accelerator.

Hi,  What is Journey Accelerator. What is manager checklist for departing employee an dhow to use journeys. Can anyone please help me with documents for that.  Regards, Nivedita   

Resolved! Copy attachment in flow designer

Hi Team, We have are currently using the LCE and in below is a high level flow: 1. User raises request.2. User gets a task to accept/reject the offer letter. (E-signature hr task)3. After user accepts, ABC team gets a task, in this task we have to at...

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JohnnySnow by Kilo Sage
  • 1953 Views
  • 3 replies
  • 0 helpfuls

How to update Delegation rule condition.

HiI need to small modification in condition on Delegation rule. it showing as read-only, so please how to edit these conditions.   @Allen Andreas @Pradeep Sharma @Community Alums @Mark Roethof @Anurag Tripathi @Ankur Bawiskar @Sanjiv Meher @Brad Tilt...

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