Help Improve Knowledge Management experiences As part of our ongoing efforts to enhance the efficiency and quality of our Knowledge Management system, we are conducting a survey to understand your exp...
Note: To request for early release to the Xanadu release, please log into Now Support (HI) Service Catalog and follow the section below “How do I Self-Register Early Release”. Why do we provide early ...
I have been leading CMDB remediation and CSDM Service migration project since last year. I would like to share what I have learned through ServiceNow Community and my project. The Common Service Data ...
Have you experienced some personal success with your ServiceNow products? We’d love to hear from you! Just provide some brief examples or anecdotes, as simple as 2-3 sentences, of occasions or situati...
Participate in ServiceNow Research on Configuration! The Core Platform UX team would love to hear your thoughts and opinions on: all things configuration. Specifically, do you have feedback on Service...
Help shape your ServiceNow customer experience: single-entry point We want to hear from you! We are looking for people to join a one-hour remote interview session about ServiceNow’s digital experience...
Greetings Community, We are pleased to announce the opening of our bi-annual window for Rising Stars! Get ahead. Get recognized. Become a Rising Star. How to apply? You can apply now through July 31st...
Jeremy Duncan Hello friends. This is an article that I have been looking especially forward to writing. When I first set the cast for my article series, Jeremy was clearly a candidate. Many could have...
Recently Linkedin ServiceNow Learning Community contacted the evaluation of ServiceNow related posts through Linkedin and selected the top most popular ServiceNow posts loved by Linkedin members. This...
Instance Synchronizer Welcome to Instance Synchronizer - created and maintained by Tom Hauri. Overview This simple application lets you synchronize data between ServiceNow instances by pulling data vi...
CTA, Week 11+12+Capstone - Performance Management, Presentation Skills, and Capstone Tips A video series on my experience on the coveted CTA course. n this video, I wrap up my vlog series on the CTA c...
CTA, Week 10 - Citizen Development A video series on my experience on the coveted CTA course. This week I am showing a different approach by leveraging an evolution / Zebra adapting to its natural env...
In some cases, you want to have a simpler footer, with just the logo and links as this one: To do it you can use the CSS and edit the sp_theme - CSS Variables by adding this code: /*******************...
When you want to include the catalog item variables in your report, you must configure catalog variables in your reports because the variable values are stored in different tables rather than in the r...
OverviewThe UI builder allows us to add extra sections on the contextual sidebar that appears on the right-hand side, and although everyone knows that it allows the developer to select an Out-of-the-B...
ServiceNow Socials Episode 13: Embracing GenAI and Future Innovations Welcome to the 13th episode of ServiceNow Socials! In this meetup, we had vibrant discussions on the latest developments in Servic...
In my last blog titled ‘Avoiding value traps in ServiceNow implementations, I wrote about four common traps that hinder value realization during implementation. Now, in this follow-up piece, I'll outl...
All of us will agree that the ultimate goal of any ServiceNow implementation is to provide value to the client. Yet, even with the very experienced team, we sometimes find ourselves falling short of e...
Do you have feedback on ServiceNow's Documentation for Customer Service Management (CSM)? Our User Experience Research & Insights team is currently gathering feedback on our: Customer Service Manageme...
ServiceNow's Data Import/Export - Feedback Opportunity Do you import or export data (e.g. external sources such as a data center or external reporting tool)? If so, our User Experience Research & Insi...
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What’s on Your CreatorCon Wishlist for Knowledge26...
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ILT: the Endangered Species That Still Teaches Bes...
