Hello, Please provide answers of below questions. 1.How to import data from a table.2.How to export data from a table.3.What are the limitations of direct export and import?4.What is mapping fields,what is the difference between manual mapping (expli...
Hello, please provide answers of below questions. 1.Limitations of update sets?2.Update set best practices3.Ways to move update set from one instance to another.which one is good to follow?why?
Hello, Please provide answers of below questions. 1.Scheduled jobs and what are the things we can schedule.2.What is template and how to create a template for incident or change3.Scheduled import clean up - how to do(for 7 days once)4.How to write cl...
ServiceNow Support has taken the stance that modifying the "Create Normal Change" UI Action to set the comments journal field during save of incident.rfc (Related Records > Change Request field on Incident Default view) "involves customization and is...
Hello, Please provide answers of below questions. 1.How an email will be recognized by service now system?2.How the data will be read from email with examples?3.How to create link to approve/reject an approval in email?4.How to print test or somethin...
Hello, Please provide answers of below questions. 1.what is the use of email template and how to trigger a template from script.2.How exactly trigger an event from system.3.what is the use of parm1 and parm2?4.What is the use of weight option in emai...
Hi all, I'm trying before update business rule to the incident table and the condition state is resolved, A user is not able to resolve the incident when the related change record is in a new state. var gr = new GlideRecord("change_request");gr.addE...
Hello, Please provide answers of below questions. 1.Will 'current' can be used in after BR?If no,what is the alternative?2.What happens if we use g_form in BR3.Using query BR and ACL we can restrict data which way you would prefer?why?4.Can we use af...
Hello, Please provide answers of below questions. 1.What is the execution order of checking ACL(Field or Table)?Which one will execute first?2.What happened if there are multiple ACL that provide access true and false(one should be satisfy)?3.How to ...
Hello, Please provide answers of below questions. 1.What are the limitations of client scripts.2.Where the places client script will be useful.3.Fix script vs Background script.Could you please give me example of each.
Hi Help, Good day. I have a requirement to get a list of incidents for which the OLAs (both response or resolution) are not triggered. How to achieve this. On which table should I query. If it is the incident table, how should I query? Thanks in Adva...
Hello, 1.Difference between -none-,*,table.active in acl?2. what is admin override in acl?
Hello, Please provide answers to below questions. 1.what is sla, ola and underpinning contract2. SLA snow page options3.What are the limitations of client scripts4.Fix script vs background script5.Base table and child table relationships.6.2 level, ...
Hello,Please provide the answers of below questions. 1.Syntax for call back function,how will pass parameters?2.Implication of Glide Aggregate API.3.If we create a on load client script and before Business rule on load,which one will run first,and wh...
Hi All, I have requirement to provide dot walk capabilities to users in filter. I am aware that admins have that ability. I want to confirm is there any specific role or any other method which can be assigned to users so that they can have dot walk c...
