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Incident Time worked

Hi all. I have a requirement, I created in the custom table for the dummy data uploaded in the system, we have incident created time and resolved time , need to calculate the worked time, for that I created the time worked field, how to achieve this?...

MK21_0-1738317892753.png
MK21 by Tera Contributor
  • 1082 Views
  • 12 replies
  • 8 helpfuls

Restrict propose major incident ui action

Hi,Can any one please help me on how to make propose major incident only available for few groups. I created a system property storing sys id of all the groups and added condition in ui action like gs.getUser().isMember(gs.getProperty('property_name'...

Community Alums by Community Alums  
  • 808 Views
  • 4 replies
  • 0 helpfuls