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Paris : Event Management Getting Awesome

Introduction:- ServiceNow always release's fixes and new features to modules to make them better day by day. Today in this article we will touch on few points about event management improvement and new features in Paris release. We are already in Orl...

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CMDB and Discovery Tutorial - ServiceNow

Below Video link will demonstrate practically and theoretically  about CMDB and Discovery concepts. Video give understanding of CI's , CI Classes and Relationship of CI's. It also tells about types of discovery and features of CMDB Please open below ...

Buddy2 by Giga Contributor
  • 1140 Views
  • 1 comments
  • 0 helpfuls

Add new cloud provider in Terraform Connector (AWS)

Add new cloud provider in Terraform Connector (AWS)  Step 1: Terraform AWS authentication Step 2: Configure an AWS Datacenter Resource Block   Terraform simplifies orchestration of cloud deployments, helping operators build small- to large-scale mult...

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aniket_singh by ServiceNow Employee
  • 7223 Views
  • 2 comments
  • 8 helpfuls

Python Script Execution in Cloud Management Platform

Python Script Execution in CMP: If there is a requirement to execute python scripts through resource operations, here is a step by step execution flow. Create new CAPI Interface, Operation and Parameter : In order to expose specific operations, we wi...

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Discovery of non-English Windows Servers (French)

Use case Some customers own non-English Windows Servers, like Windows localized in French language. In this case, ServiceNow Discovery can have troubles to discover servers, because the output responded by some commands could be localized. Sadly, Ser...

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benoitcrest by ServiceNow Employee
  • 1147 Views
  • 1 comments
  • 7 helpfuls

Customize Pattern Operations

As part of creating or modifying a discovery pattern, modify existing custom operations that come as part of the base system or add new ones.   Role required: pd_admin About this task For standard pattern operations, you can define only input p...

Service Map CI Utility

Attached to this article is a script include record 'ServiceMappingCIUtils' with 3 functions that allow the listing of CI Name(s) and associated IP Address(s) for all discovered application services (Service Maps).   These functions list the CI's in ...

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CMP - Discovering new Resource Types in AWS

Discovering new resource types  in AWS Often (or once in a while, depending on your use case) you will come across a need for discovering a new resource type in AWS. AWS (and other public clouds) are constantly publishing new resource types. Our rele...

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Building CMDB Data model

Link to video explaining below steps CMDB Data Model ServiceNow - YouTube Considering the nature of CMDB it is very custom to a customer. While we use most of OOB classes we tend to create custom classes as needed, hence having a data model helps hav...

Integrating Monitoring Tools into ServiceNow Event Management

Why are we discussing this? I had previously posted this on Thwack and then on LinkedIn.  It was suggested that I should also post this here.  I'm not sure how many of you are using the event management suite in ServiceNow or something similar, but I...

dmartzall by Tera Contributor
  • 13490 Views
  • 6 comments
  • 11 helpfuls

Certificate list Count mis-matches during Certificate Authority (Godaddy,Digicert,Sectigo,Entrust) discovery between pattern and discovery schedule.

The count is getting mismatch during Certificate Authority (Godaddy,Digicert,Sectigo,Entrust) discovery between CA patterns and discovery Schedule. Issue:           The count is getting Mismatch between Pattern or CA Rest API's and Discovery schedule...

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