By default, CMP shows a set of CI classes in the end user portal. Sometimes, we might want to show more classes in there. This article shows how you can add more. Get to the Resource Type list table “sn_capi_resource_type”. https://your_server/sn_c...
Note: This is an article about Scripted REST APIs. In the spirit of explanation CURL samples and API Response samples have been provided. These should not be used as-is or treated as absolute references. Such samples have been provided purely for exp...
Using List Collectors in Template Based Catalog Items Often you would come across cases where the template ( ARM/CFT/GDM/Terraform) would need multiple values to be selected against a single parameter. For example, there could be a need for a single ...
In continuation to the last article where we talked about invoking CAPI operations through background scripts (Cloud Management : Invoking Cloud APIs through Scripts). Once you are done testing you CAPI operations, you will want to hook them up in re...
Hi, I'd like to share some details on how to configure credentials to discover Linux servers running on AWS environment. What you need: - MID server running on AWS environment you trying to discover (plenty of docs out there, i'm not going to detail...
Error: [ecc_agent_status] table record missing for MIDSERVER "Midserver name" : no thrown error in Logs. Cause: (Cloning is causing this error. You did not add all related midserver tables to your exclude tables in clone configuration) Each MIDServ...
ITOM What is ITOM? IT operations management (ITOM) is the administrative area involving technology infrastructure components and the requirements of individual applications, services, storage, networking and connectivity elements within an orga...
How to install Mid Server / Como instalar o MID Server? The MID Server (Management,Instrumentation, and Discovery) enables communication between a ServiceNow instance and the customer network, it's a Java application that runs as a Windows Service ...
When an outage occurs, the IT operations team is bombarded with thousands of events coming from their siloed monitoring systems and overwhelming their inbox. Sifting through these events to get to the critical few takes a significant amount of time; ...
If you wish to ping a server from ServiceNow UI, you can create a probe to help yourself. Below screenshot is what you would need to do. 1. Create a probe like below. 2. Modify <your-hostname-fqdn> in ECC queue name. Eg - ping XXXXXX@somewhere.com 3...
ServiceNow Discovery is a powerful mechanism that makes great contribution into reducing cost and saving time for CMDB management and therefore bringing vital value to Business. Here, in this article, we would like to demonstrate just a small example...
Hey everyone. I created a cloud account the other day, got everything connected and discovered no problem and then realized that I needed to rename the cloud account. After toying with the field for hours, I realized that all I needed to do is simply...
Hello Everyone,Here’s a quick story about using ServiceNow’s Pattern Designer and Process Classifier to show how we can customize Discovery to detect a custom application and add it to the CMDB.Disclaimer: This is a fictional story with fake characte...
Step - 1: Cloud Script Template *In App Nav, navigate to Cloud Config Management > Cloud Script Templates *Click New and enter a name. For example, ApacheTemplate *In content section, enter the script. For example, #!/bin/sh sudo apt-get -y update su...
I was presented with a logistical problem earlier today for someone trying to migrate from CMPv1 to CMPv2, regarding the effort necessary to manually migrate all their existing image templates to the new format for CMPv2. With that in mind I was able...
Let me show the simple trick to query all incidents and changes for the given configuration item. In my case CAR-3 is a CI which has one incident record and for our demo lets create a Scripted REST API to fetch required information. Note: You can th...
Srey Waghray
ServiceNow
LisaLatour
seanflack
Steph Morillo
