Forum Posts
Object ID is not coming the payload for AVI Discovery
Hi All,I am trying to do AVI clusters discovery using the serverless execution patterns 'AVI Load Balancer Controller - Session based'. Object ID is an unique identifier for the AVI controller and because of this Discovery is throwing IRE error as be...
Duplicate data coming in the payload of AVI Discovery
Hi All,Currently I am trying to discovery AVI clusters using the Serverless Execution method using the OOB pattern 'AVI Load Balancer Controller - Session based'.For one of the IP Address, I am getting the below error "DUPLICATE_PAYLOAD_RECORDS Found...
Service Mapping: Tag based: Existing Application Service:
We are having existing Application Service to which we want to map the Cloud CIs using the Tag Key value. CSDM>Application Services>Select an Existing App Service>choose Population method>select tag based>Use list of tags>selecting the tag key and va...
Can I update work notes on em_alert table
PLEASE GIVE A REFERENCE CODE
Resolved! Integration Configuration Between Redshift and ServiceNow
Is it possible to configure an integration between a Redshift database and ServiceNow using the provided credentials in the following format? Host: jdbc:redshift://<hostname>.redshift-serverless.amazonaws.comDatabase: <databasename>Username: ***Passw...
A 'best practice" recommendation for the Non-Discoverable CI's
I found this thread as a 'best practice" recommendation for the Non-Discoverable CI's. I wanted the validate with our team, is there any other approach? Flag Field in cmdb_ciDiscovery Source = Manual Entry Thanks,Gordyhttps://www.servicenow.com/co...
ACC-V Agent classifies Linux Computer as Server
Hi,we have installed the ACC-V agent on a Linux Computer.The scan works well, but instead of a Computer with os "Linux" a Linux Server was created.The scan also created a new hardware model with the model category "Linux Server".My first step was to ...
ITOM AIOps Professional in Subscription Management
Hi Experts,I want to implement Event Management in an instance, only using Event Management functionality. But I realize that in subscription management module appears a Product description called 'ITOM AIOps Professional' The scenario is: I want ...
ESX location getting overidden
Hi Team, I have one vCenter server on ABC location and one ESX server on XYZ location.ESX Server is is built on vCenter server, so when discovery run for vCenter CI then it discovers ESX server as well.We have ABC location configured on vCenter disco...
Possibility of discovering default gateway of IP Router, IP Switch, & IP Firewall
Hi everyone,Would it be possible to discover default gateway of IP Router, IP Switch, & IP Firewall and populate network adapter table & CI form? I know that for Linux Servers and Windows Servers default gateway is being discovered and populates the ...
Discovery of Telecom equipments
Hi All,I Want to Discover some telecom equipment present in the environment. Is it possible to discover IP phones etc. through Service Now discovery.If yes, then what are the requirements for the same.Thanks for the help.Regards,Lokesh Garg
Resolved! How to Enable the Attachment Button When It Is Not Available on a Table form?
Hi All,How can I enable the attachment button if it is not available to add attachments to a table? Certificate table Incident table, for incident table attachment option is showing Thank you
Failed login attempts on Nimble Storage
Hi Everyone, Has anyone experienced receiving failed login attempts from discovery on their storage devices, the IP address was already excluded from the discovery schedule that runs at the same time the failed logs were created. We've checked the di...
internalid field for the message_key
We need to update the event rule for LogicMonitor to use the internalid field for the message_key
