Hi All,In my environment, IP address of servers keep on changing. Hence, the same IP address could be allocated to another server after some time which makes it difficult to troubleshoot in case of any discovery related issues.Can anyone explain :-1....
Hi All,We are receiving events from MID SNMP Trap Listener configurations. Events are not following standard structure in the additional information. Can anyone help to understand how we can categorize the same before creating event rules?Thank You!R...
Hi, In Rest message I'm using POST method and I need to get 200 response. But I facing the following issue HTTP Status: 0 Error Message: "Request not sent to uri= : org.apache.commons.httpclient.HttpException: javax.net.ssl.SSLPeerUnverifiedException...
I cant find Software Asset Management – Machine Learning Normalization (com.sn_sam_ml_normalization) in list of plugins even though we have SAM pro?
As CMDB administrator, I want to define an Orphan Rule for every Principal CI Class so that CIs that should be cleaned up or have incorrect relationships are identified and can be corrected.For Server CI Class, the rule should be to mark all those s...
Hi all, How we can use Script in Flow Designer for creating Change Task? Thank you,Aryna
I have a problem with the Identification Rule in the SAP SID class (cmdb_ci_sap_sid). The name of the SAP SID is not unique. And unfortunately I don't have another unique attribute that can currently be read out via horozontal discovery. How do you d...
Hi All,please go through the URL :-https://www.servicenow.com/community/itom-forum/populate-exiting-data-in-other-field-and-keep-caste-field-as/td-p/3057625 I have run the fix script, It is working for most of the records but for a few records it is...
Hi all, Intune integration imports all the software (each version per user individually) on mobile devices. This situation creates an enormous amount of data that is not useful for us. Therefore, we would like to modify the Intune integration to onl...
Hi Community,We have configured ACC-V to bring in endpoint information in CMDB and everything seems to work pretty well. With this said, we are experiencing an issue whereby in the Agents and Computers tables some MacOS endpoints have missing network...
I have a very large volume of CIs of various types where the "Updated" date and the "Most Recent Discovery" dates are over a year old, yet the Operational Status and the Install Status are Operational/Installed. For now I'm limiting this question to ...
We currently run vCenter Schedules and are looing for Best Practices to filter specific VMs so they will not get processed and create CIs. One option is to filter the VMs based on the VM name containing specific information such as "test" or "copy". ...
We are working on discovering MS Azure and GCP cloud resources. can anyone share pre-requisites details for the same.
We are just trying the new Discovery Admin Workspace in our Pre-Production instances. I have noticed that it is automatically generating ITOM error tasks for discovery errors. I have tried a couple where I told it to retry the discovery, and the erro...
For certain catalog items it is necessary to gain approval from a user who is associated with the submitters organization. The users who are designated as these senior level approvers for an organization are not necessarily a member of that organizat...
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