ServiceNow - Delete files from CI using Mid Server
Hello,We want to delete files from a particular CI that is discovered by the Mid Server. We have the Mid Server credentials along with the CI names.How can we achieve this?
Forum Posts
Discovery Scheduling
I would like to know if it is possible to exclude a time period in a discovery schedule.Indeed, I would like the VMware discovery to be performed every hour but not at night (because we do not want to detect VMs and datastores that are temporarily cr...
Resolved! SCCM and Discovery Software creation for computers
We have configured sccm and discovery both and both are running fine. we dont want software to be discover by discovery. for Software we want to make SCCM as source of truth.
Resolved! Discovery of laptops which are not in the network
Hello friends, I have a doubt. If a client is using ServiceNow discovery. But many employees are working from home. They will not connect through VPN.1. How to discover these laptops ?2. Can we add someone's home IP address and discover the laptop re...
Resolved! SNMP Probe timed out, target is either unreachable or there are no valid credentials for it
Hi All, We are discovering some SNMP devices and observed that out of 5 devices 4 are getting discovered finely but the 5th devices throws an error. : SNMP Probe timed out, target is either unreachable or there are no valid credentials for it. I have...
How to Create A Hyperlink in Scripted REST API
Hi There, I was trying to send a Link from Scripted REST API to Ok Google app but instead of sending as a link its sending in text Can someone help me in this, REgards Sandeep
Resolved! SSH Private Key Credentials not working , Even though given the correct SSH Private key that got generated. getting the error "Adding target to blacklist. No valid credential found for types [SSH Password,SSH Private Key]"
Hello Everyone, To use in a custom SSH Activity, have created a SSH Private key credential by giving SSH Private Key that belongs to particular server. I have created the SSH Private key Credential by following the below steps 1. By accessing the cor...
Service Graph Connector for Microsoft Intune not updating CIs
We are running the current version of the integration and have seen it import devices but the last time a computer was created was two months ago. There are 23 computers in the CMDB (where Discovery source is "SG-Intune"), while Intune itself shows 7...
Resolved! netmask size for discoverable networks
I have configured network ip with 32 bit network mask but it is not considering all ips.
Orphan Relationships are being created for Storage Server of type Discovers::Discovered from.
We recently did a cleanup of Orphan Relationships where child or parent are missing. Now we have found that snowmid-discovery is creating Orphan Relationships, where child is a storage server, type is `Discovers::Discovered from` and the Parent is Mi...
Adding variant in mapping table not changing company record to Normalized = false
Hello,We have one issue there is company record which is set to Normalized = true at time of creation.But we found it is variant of one normalized company.We added variant in cds_client_mapping table, and normalized company name appearing in company ...
service now support SCEP and ACME protocols in the case of certificate management
is ServiceNow added support for SCEP and ACME protocols ?
How to change Normalized=True to Normalized=False on a company record?
have reached my understanding of how this part of ServiceNow works…In the company table I have Dell.Inc and Dell Inc. as a company records. If I create a new computer record, I can select both Dell.Inc and Dell Inc. as the manufacturer. The referenc...
Cannot see Relation when using agent client collector
Hi Community, I implemented Cloud Discovery by using agent client collector. Before installing in the customer's environment, I implemented it in my PDI.(I cannot use agentless method because of my customer's security policy.)I checked that the Cloud...
Resolved! Import of Excel file fails with error: file is too large to be loaded on this instance
Scheduled import for a large excel file is failing. Error message is: File /glide/nodes/rttmsdev001_16009/bin/../tmp/ids2151ecbdc556e100d3a2862e2daae3e9.tmp is too large (63660544) to be loaded on this instance
