Not able to discover Linux server
Hi All, I am not able to discover this linux server but the credential is getting validated. here are the logs Please suggest how i can fix this
Forum Posts
Best Practice to do break down Application or Service mapping
How can we break down "active Directory" / "SAP" into an application service for service mapping ? likely there will be one for all, might be one per domain name?Any suggestions/Best Practices around it ?
What’s the best way to discover appliances like OpenShift nodes?
What’s the best way to discover appliances like OpenShift nodes when we can't use SSH access, place credentials for discovery, or install the ServiceNow ACC agent? I’m looking at the ServiceNow recommended procedure.
max heap size on mid web server
Greetings All, We are looking into why our web-midserver is only talking to ~5k agents at once. There should be at least 7k as evidenced by our SCCM agents reporting in at present. We upped our java heap size to 8192 in hopes to get more ACCs con...
Linux discovery Failure
while trying to discovery a LInux Server i am getting this error any idea what this could be ?how can i fix it ?
EM set alert short_description
I need to understand how the alert short_description is created. It appears that the short description is made up of the events Type, Node, Resource and Description.In most cases, that is not what I want to seeHow is that being set? I cannot find a b...
Error:Exception in Shazzam with result from[IP address]; TypeError: Cannot convert null to an object
Hi folks,Having executed probe-based Discovery, the following error message was popped out for several IPs:Exception in Shazzam with result from [IP address]; TypeError: Cannot convert null to an object.All the devices for which the instance received...
Model ID got updated after ServiceNow discovery
Hello friends, I am working on IP Switch discovery. After last weeks discovery, it is observed that the model ID of a few CI's is changed to another mode ID (It is not the completely different model but another model from same manufacturer). SNMP OID...
Not getting Discovery schedules in Home application
Hi Community, I am having challenges while implementing discovery where I am encounter with one issue as I am unable to see the discovery schedules in my Home module of Discovery application. Although, when I am scheduling the discovery schedule from...
How do i add a default filter for Data Certification
I am trying to add a default filter for Data Certification when performing Data Certifications on cmdb_ci_service table. I need to exclude certain records from the Data Certification depending upon a criteria match.
Flow Designer SSH Step Error: Credentials are missing
Hello,I have created SSH Step in Flow Designer to run ssh commands on host "cpe-midserver-dev-01" which is MID Server. It is healthy & working fine. Giving Error: Credentials are missing when tested.Could you please advise.
Getting ADME to work with MID Server service account credentials, like gMSA
Getting ADME to work on Windows Servers with discovery seems to require a certain scenario to work in terms of the permissions required (tested with Windows Server Datacenter 2022).However - it doesn't work with just the MID servers service account (...
Resolved! What is a MID Server Certificate?
We want to install a MID Server on both Windows Server OS and Linux Server OS. It is necessary to add a certificate to the MID Server. 【Question】Is an SSL certificate sufficient for the MID Server? https://docs.servicenow.com/ja-JP/bundle/xanadu-serv...
Oracle Cloud Infrastructure (OCI) discovery with JAVASCRIPT_CODE_FAILURE :Request not sent to uri
Discovery of OCI environment is failing with an error from the "Oracle OCI - Service Account Validation" pattern that says "JAVASCRIPT_CODE_FAILURE: Request not sent to uri= https://identity.oracle.oraclecloud.com/******/******/" I have followed this...
SolarWind Bi-Directional
Hi All, I am trying to enable the Bi-directional functionality in SolarWinds, but it is not working.Steps followed:1- Tick the check box of Bi-directional on both instance as well as definition.2- Choose task on the alert field identifier on definiti...
