I'm curious to learn more about the TuneUp accelerator for CMDB. Has anyone in this group taken part in this program? What is the cost? Are there metrics or steps that can be run as a kind of "poor mans" approach to the evaluation? How long does the ...
FQDN are not populated for Printers via ServiceNow Discovery.Can someone help clarifying if it comes OOB or custom patterns are needed?
Hi all,I want to create a new role such as discovery_reader, and let users this role to see the Horizontal Discovery Log details. How can I configure this?I have created read ACLs in discovery_log and sa_discovery_log_history table.users can open the...
As someone working in the #custom mobile app development company , I’ve seen firsthand how important it is to choose the right team for your project. Many companies promise top-tier services, but only a few truly deliver on innovation, functionality,...
Hi I have a large amount of discovery errors and I am trying to resolve the larger groups with the same error. I have a huge amount of 'Host is active, but unable to classify' errors. I searched for the effected IPs in the CMDB to see if Discovery wa...
I have a number of HP printers configured with SNMPv3 that I can SNMP walk without error using our ServiceNow credentials. However, it appears information like Serial Number and Model are not always where I think Discovery is looking (based on ECC Q...
I am trying to create a Tag Key & Value Policy that looks at the value for the key "altci" and checks against the cmdb_ci_service_discovered table to see if that value matches an existing record on the cmdb_ci_service_discovered table I am not sure ...
HelloI have installed the Certificate Inventory and Management pluginIf you are running Discovery and manually managing it after discovery without using it as certificate management automation,Is certificate revocation detected by discovery and is it...
Hi,I am trying to implement the Mid server clustering - failover and load balancing does anyone have some materials like ppts on clustering, FAQs related to the same, and challenges faced while implementing mid server clustering - failover and load b...
Hi All, We are in the process of implementing certificate management. Following are the limitations.1. Port scan discovery can discover only one certificate per port/device.2. It cannot discover non encrypted certificates. Please share your suggestio...
When we create a computer CI, the value of install_status is 1 (Installed). As expected, a hardware asset record is created (model category, computer), but the value of state is 2 (On order). It is my understanding that, because of the "Asset CI Inst...
Hello, My company has a requirement, we want to integrate ServiceNow ITOM with an external monitoring tool. The monitoring tool should send data via MID Server to ServiceNow.To ensure high availability, we want also to do load balancing. To implement...
Hello Experts, My query is on Discovered certificate. The requirement is to download the discovered certificate in pem or vfx format. Currently I can find certificates in 2 diff tables: sn_disco_certmgmt_cmdb_installed_certificateAnd the sys_certific...
How can i edit discovery patterns to bring additional information from windows device.
I am working on having all our Oracle DB instances in cmdb and we made good progress but there is this one server\db when discovery is run server is discovered successfully but the Oracle DB on UNIX pattern does not launch. Its because it cant find t...