How to create remediation task or incident when data certification fails
Dear Experts,How to create task or incident when data certification attributes marked as failed for ciThank you!
Forum Posts
Access to see History of record is restricted after vancouver
Hi Team, We have an issue with the access to see the history of a record.After Vancouver upgrade users are not able to see the History of a record in ServiceNow. I have checked the upgrade history, only 1 acl is updated in Vancouver which is in sys_h...
Video for Create a CAB Definition (CAB Workbench)
Hello,I am looking for a video that is referenced in this documentation article (Create a CAB definition (servicenow.com)). The page shows that the video is "Private", but it would be very helpful to have this video to round out the CAB Workbench se...
pass the command output in discovery pattern for linux
i am building a discovery pattern where below output which is a multiline need to pass to run another commandabove command output each line I need to pass to another parse command where each line I will pass as a command to get the java version.can a...
Get Service Graph Connector from ServiceNow store to PDI
Hi all,There is a Service Graph Connector available in the ServiceNow store, I want to use this graph connector in my personal Dev, but I cannot login with my ServiceNow Developer ID and the application is not available in PDI's plugin.Can anyone tel...
Reference field not getting set during discovery
I'm trying to set a reference field from one table to another using the discovery pattern. We have a custom table called FQTP and I'm trying to populate a reference to a record from that table on our Linux Server table, under a variable called FQTP...
What Table Contains The Containment/Hosting Rules?
Hello, all, Which ServiceNow table contains the Containment/Hosting Rules used in the Identification And Reconciliation Engine? The Containment/Hosting Rules are referenced in the post Failed Exploring CI Pattern in Discovery. Regards,Tom Rausch
Resolved! Create CI In IRE But Ignore Requirement For Containment/Hosting Rules (Dependent CIs)?
Hello, all, Can I create a CI using the Identification and Reconciliation Engine (IRE) but set the IRE to ignore the requirements for containment/hosting rules (dependent CIs)? ExampleI try to create a Compute Security Group [cmdb_ci_compute_security...
Different in functionality HAM Receiving from Purchase Order or Receiving Slip
Hi Working with the receiving of IT - Equipment, I have two options - from 1) purchase order and from 2) receiving slips Pre-requisite - I have created asset tags prior to receiving. Issue: - When receiving from Purchase Order, I cannot partly receiv...
Linux MID Server Installation Issue
Tried installing MID Server on Linux but during startup facing issues.Checked logs but unable to understand
Linux MID Server Installation Error
Tried installing MID Server on Linux. Facing error per attachment.MID server service does not start and some errors are thrown during startup
Can CI's (hardware CI's) install status be flipped to maintenance mode automatically?
Background: Due to third Sunday maintenance, we experience incident storms. The maintenance occurs late at night and is performed by the Infra team, which neither works in ServiceNow (SN) nor can handle it manually. Additionally, our CMDB isn't fully...
Event Management CI Binding
I have a query regarding CI Binding Rule in Event Management. Can we bind CI based on some other attribute of CI other than the CI name? Like IP Address/Serial number, MAC address etc. If yes please let me know how we can achieve this requirement?
Event Management
I have a query regarding CI Binding Rule in Event Management. Can we bind CI based on some other attribute of CI other than the CI name? Like IP Address/Serial number, MAC address etc. If yes please let me know how we can achieve this requirement?
Alert management Rule - Export
Hi, SCOM alerts flows in ServiceNow as events and Multiple Alert management rule has been configured since years to cater the business requirement for creating Incident based on different criteria such as Server OS, Alert Management packs, Alert seve...
