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How to hide list context menu UI action for particular table

How to hide list context menu UI action for particular table. I want to hide " Assigned to" ui action for change request table. added this condition in the ui action   current.sys_class_name != 'change_request' but it didnot work for me. Even i tried...

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jananiv by Kilo Explorer
  • 3585 Views
  • 7 replies
  • 0 helpfuls

PowerShell Integration Issues

Hi all, I am attempting to run a simple PowerShell script and I'm running into various issues. We have a service account set up and that account has access to the mid-server. When manually remoting into the mid-server as that account, I can run Power...

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DylanB by Tera Guru
  • 1186 Views
  • 5 replies
  • 3 helpfuls

ITOM

Hello All,Same filed showing different value on XML and Audit history on the form. We have a state field  on Alert table which is showing closed state on XML(Which is correct) but open state in audit history of State field. has anyone faced the same ...

shivani42 by Tera Contributor
  • 157 Views
  • 2 replies
  • 0 helpfuls

CI Classifier - How to change class of discovered server

Hi - I want to classify all Linux Servers as UNIX servers. I thought that all I had to do is go to the UNIX Classification for Linux and change the Table to cmdb_ci_unix. This did not work as Linux servers are still going to cmdb_ci_linux_server. The...

MMGF by Tera Contributor
  • 496 Views
  • 2 replies
  • 0 helpfuls

Http Post call in pattern designer

Hi, How can I pass the username and password in the HTTP POST call? Credentials are already added into the credential table.ThanksRicha 

Richa19 by Tera Contributor
  • 334 Views
  • 1 replies
  • 0 helpfuls

Service Graph Connector for ExtraHop

Upon implementing Service Graph Connector for ExtraHop Reveal(X), we've observed a significant number of records lacking information, containing only names without any other relevant details. We see there's no other information coming in other than n...

mehakchopra by Giga Contributor
  • 209 Views
  • 1 replies
  • 0 helpfuls

Resolved! Powershell probe not using credentials

New to discovery, and stumped by this issue. Consider: midserver1 and midserver2. both have parameter mid.powershell.local_mid_service_credential_fallback set to false.midserver1 service is running as account cmdb_discovery.midserver2 service is runn...

djp3492 by Tera Expert
  • 2398 Views
  • 6 replies
  • 0 helpfuls

SNMP discovery Wyse thin client issue

We have an issue with discovery of Wyse thin clients. The responses from similiar clients are inconsistent.An example is we have 2 Wyse 3040 clients both running ThinOS 2211. We have a pattern to identify these and add them to the CMDB and it works f...

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TT21 by Tera Contributor
  • 1413 Views
  • 9 replies
  • 0 helpfuls

Resolved! Instance observer usage

Hi Team, As part recent contract, we have instance observer license , Would like to know how can to utilize it to get benefits wrt performance or any kind of alerts or anything else. Thanks 

Roopa11 by Tera Expert
  • 1164 Views
  • 3 replies
  • 2 helpfuls

How to add "Event Raw Info" in Event Rule

In the "Transform and Compose Alert Output" section of the event rules,I would like to use the value of the "Time of event" [time_of_event] field.I would like to know if anyone knows how to do this.

Takumi Ando by Tera Contributor
  • 1036 Views
  • 3 replies
  • 0 helpfuls

Dealing with SNMP MIBS dependencies

Hello all, I am trying to load SNMP MIB files from Brocade, because I want to receive SNMP traps from those devices and by loading the MIB files, events will be properly formatted.Vendor provides a package with 10 .mib files, and there are dependenci...

SNMP OID classifying not getting identified.

Hi Community  1.3.6.1.4.1.1588.2.1.1.118 is an SNMP OID which is classified as IP switch (oob) brocade manufacturer. when discovery checks the OID Ci is getting identified and created/ updated in IP switch class. Requirement: -i want this to be ident...