How can I find out how many incident does not have outage ?
Hello All. How can I find out how many incident does not have outage ?
Forum Posts
Application Services Availability status
We are populating the Application Services using the Tag-Based discovery, see below:1. Tag-based Discovery creates Application Services2. We take the data from the App-service and create a Business App, form the relation b.w both using Flow3. Now we'...
Create a maintenance windows
Hello everyone, I need to create a 2-hour maintenance window that generates an incident or alert when an agent is shut down. I am testing this on my production instance and I am unable to associate the existing agent with the newly created maintenanc...
How to implement Pure Storage FlashBlade discovery
Hi, I want to implement Pure Storage FlashBlade discovery.Please guide step by step.I have already gone thr' below prod document, but not able to undertsand credential configuration .Pure Storage FlashBlade discovery (servicenow.com) Please help Than...
Exclude items that start with a string from a reference type catalog item variable
Is there an OOTB way to exclude items that start with a certain string from a reference variable? I've been trying with the regEx conditional but i saw in previous discussions that it doesn't work.
Snow Knowledge Exchange 3 - GenAI – Now Assist for Creator
GenAI – Now Assist for Creator With Gen AI, ServiceNow users can benefit from improved automation, faster problem resolution, and more personalized user experience. It's an exciting development that aims to enhance the overall efficiency and effectiv...
What is the best way to use AWS Tags to populate CMDB data?
We currently have a need to use our AWS tags to populate CMDB attributes for corresponding CI's. I've looked at many ways to do this. But I am wondering if anyone has done this? And what was the best way they found.
Resolved! CMDB Remediation Tasks and Auto-Assignment
We are utilizing Discovery to populate a portion of our CMDB. During the Discovery process, Stale CI Remediation Tasks and Duplicate Remediation Tasks are being created. My question is two-fold: 1. How are these tasks being created? I should note t...
Agent client collector
I have the list of 20000 Agents where monitoring is already enabled. I want to know which are all the policy and check running on those agent(server). How can I get the list of Agent and its associated checks and policies?
Incidents are not creating
Hello, I am facing an issue that sometime incidents are not creating. I have checked all the filters but there is no issue. I am attaching the screenshot for the reference. Thanks & RegardsMirza Saquib Beg
SErvice mapping error
Hi, Need help on an error I am seeing on a. service map. Please help and advise.. Thanks,Sonia
Azure integration with Event Management
Hi, I am looking at integrating Azure Monitor and Azure Log Analytics into ServiceNow ITOM Health.I noticed that 2 main integrations are available:1) ServiceNow Event Management and Azure Monitor Integration (From Microsoft)2) Azure Monitor integrati...
Resolved! gsft submit()
Hi ServiceNow techies, Can u please explain me what is gsft submit() function and it's purpose?? Thanks & RegardsHARISH
Integrate Active Directory (LDAP integration) with ServiceNow.
Hey everyone, I've successfully set up Active Directory integration with our ServiceNow instance. Testing the connection on ServiceNow shows "Connected successfully". When I browse and filter with the Distinguished Name, it displays the objects as ex...
Can't create Azure Cloud discovery schedule from a Management Group
We are able to run Azure Cloud discovery when the schedules are created on subscriptions, but when we try to create Schedules on Management Groups, the feature is not working. We create the Management Group (MG) through which we need to run Azure Clo...
