Integrating ServiceNow ITOM with Elastic Kibana
Does anyone know which application ports to manage firewall/proxy settings need to be opened to integrate with Elastic Kibana with ITOM?
Forum Posts
event managment alerts are getting grouped
Hello Everyone, I have use case as below The alerts are getting grouped automatically based on OOB mechanism of alert grouping. upon checking the alert details we have seen the alerts got grouped as below 'Alerts Alert0020204, Alert0020205, Alert0020...
Tag-based application service related to Tag-based application service
Hello,I'm attempting to associate a tag-based application service as a downstream dependency. The Use End Point To relationship is showing up as expected, but if/when I attempt a change on a downstream CI to the tag-based application service that's r...
Question Azure discovery- cmdb_ci_cmp_resource
Hi All, Wanted to understand what this particular cloud table - cmdb_ci_cmp_resource populates in ServiceNow ? Is this discovers PAAS related data from Azure or something else as when we completed Azure discovery for this class the description field ...
How to work with Discovery Automation Error Message table and related dashboards
Hello experts. I have been struggling for a while to understand and follow how to work with the Discovery Automation error table "automation_error_msg". Now if you've spent any time at all within Discovery you'll know that no matter how careful and m...
Network Router / Switch Discovery State Model
Dear community members, I have a question, we are discovering Network Router and Switches. I would like to change the state when Discovery finds a devices to "Installed". OOTB this doesn't seem to be the case, for Windows Servers this works exactly t...
Resolved! Discover Virtual Appliances running WiNG Based OS
Hello, We have an application that runs on Virtual Appliances running WiNG Based OS. The Wing5 platform manages all wireless access points and their configurations for retail environments. Has anyone discovered WiNG OSs. Is it even possible to discov...
Resolved! Can I put the Variable Editor on a new table extended from the Task table?
Hello everyone. I am trying to think of the best approach for building new request forms for a different area of the business. It will be in the style of an Order Guide so the user can complete an initial form followed by several other forms dependin...
AWS Serverless and RDS discovery - custom patterns for catalog/schema discovery
Hey, We've recently set up discovery on our system and we've found that Database schema discovery is severely limited for RDS databases and other AWS databases that aren't hosted on a specific server. Since the first time I can see this issue mention...
Resolved! Need help to discovery RHV(O-virt)
Hello, I'm trying to discover my RHV(O-virt).But cannot discover my RHV.I'm following Red Hat Virtualization discovery (servicenow.com) My mid servers can access https://<<RHV IP>>/ovirt-engine/api with RHV ID/PW.So I think connection is OK.But ...
Resolved! HTTPClassyProbe , whats this probe
Hi, When I am running a discovery against a IP, I see below logs: Whats that HTTPClassyProbe ? Error message: Active, couldn't classify
Mid Server installation
Hi community ,I was having Vancouver version, I was practicing to run discovery with the Remote Desktop, that discovery course providing, I have downloaded the mid server , But when I was trying to install, I'm getting the following error.I tried wit...
Duplicate Hyper-V Virtual Machine Instances Created
I am setting up discovery to run in a data center that uses Microsoft Hyper-V virtualization. Our MID server is using Hyper-V probe discovery. Discovery is creating a server CI and a Hyper-V VM instance CI during the first discovery. However, during ...
Resolved! Unable to get OAuth Token from Ansible Tower
I've been trying to get the integration set up with Ansible Tower to kick off job templates from the service catalog. We've imported the self-signed certificate from AT to ServiceNow's certificate store, and validated it looks good. I've also set the...
execute manually IRE (Identification and Reconciliation Engine)
Dear All, I have a lot of duplicate CI in cmdb_ci_db_ora_instance (oracle instance) table. I ran correctness dashboard to get duplicates CI from this table, but did not retrieve it. I don't want to run discovery schedule again since it will take a...
