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CA Atomic and Servicenow integration

Hi, We are looking to integrate Broadcom's CA Atomic tool with ServiceNow for Event management activities. But we are unable to find any relevant documentation. If anyone has process documentation for this requirement or have implemented this require...

PavanBV by Tera Guru
  • 1110 Views
  • 1 replies
  • 1 helpfuls

Resolved! NetApp storage discovery issue?

Hi Experts, Is anyone discovered NetApp Storage Ci's discovered? NetApp works on ONTAP API. Error Message#  CI Type cmdb_ci_storage_server cannot be created since there are no attributes defined. Debug pattern to understand why no attributes have bee...

Vini by Giga Guru
  • 4253 Views
  • 4 replies
  • 2 helpfuls

Resolved! NetApp Storage Discovery

Hi AllI have some NetApp boxes to discover.   I have installed SMI-S agent 5.2 on one of my MID servers and did the repository of one of the boxes for testing.The box was added via root privileges and same credentials were created as CIM credentials ...

Resolved! NetApp Discovery

I am having some issues around NetApp Storage Cluster-Mode discovery using Patterns. My accounts are correct using ONTAPI but I am getting the following error.  <error> Failed to connecting to device Please verify you have valid credentials and the d...

cardanid by Tera Contributor
  • 3759 Views
  • 8 replies
  • 0 helpfuls

Resolved! Discovery pattern for DB2 and IMS Database Catalogs

Can someone provide a Discovery pattern for DB2 and IMS Database Catalogs. We are discovering the instances but the Database catalogs are not being discovered and there is no OOB pattern for Database Catalogs.

Amie by Tera Contributor
  • 1838 Views
  • 5 replies
  • 3 helpfuls

How to attach the Custom subflow to CMDB data manager policy

As per the requirement, i have to define the policy in CMDB Data Manager and attached the custom sub-flow.if configuration item is retired then Associated network adopter need to retired.  but custom sub-flow is not getting triggered.  sub-flow:  ple...

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Bhavya11 by Kilo Patron
  • 1275 Views
  • 3 replies
  • 1 helpfuls

Resolved! Discovery - Invalid Password Characters

Hi, I have an integration with CyberArk to retrieve all password used by our Discovery jobs. Is there any special characters not supported as part of the password?If so, is there a list of non-supported characters for ServiceNow Discovery passwords? ...

Canjura by Tera Expert
  • 1545 Views
  • 3 replies
  • 2 helpfuls

How to exclude VMs from being discovered?

Has anyone known how to exclude VMs from being discovered? We have a requirement to exclude dev/test VMs from being discovered to align with our ITOM licensing quota.  Currently, we have a vCenter discovery schedule that runs daily. I tried adding th...

Xeretni by Giga Contributor
  • 2827 Views
  • 6 replies
  • 1 helpfuls

Resolved! IRE - Reconciliation priority vs Data Precedence order

I'd appreciate some clarification  between the priority field on the reconciliation definitions tables and order field on data precedence table in the IRE application. They seem to be doing the same thing, giving preference to what data source can up...

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Abbey2 by Tera Expert
  • 5066 Views
  • 3 replies
  • 6 helpfuls