Hi All, I need to Create report for all Change Requests that have been touched or assigned to my list of assignment groups for a specific month? Also, I should be able to have columns for Created, Updated and Resolved/Closed. Could someone please hel...
Hi All, We have cloned our TEST instance to Tokyo and our mid servers need to be upgraded. I see the Mid User account is locked out and I am unable to unlock it. Mid server services are running in host machine but in SNOW it is showing status as dow...
So this comes up regularly, how do you know if your tool stops sending events to SN ? Regardless of the method, do you look for 24 hours without an event from source X ? But what if nothing went wrong in 24 hours? It's funny that we are so used to...
Hi all, I am looking for some help in setting up Rubrik Discovery ,can anyone guide in credentials setup for the discovery on Rubrik end. Thanks &Regards Tanya
Do you know how to change thisinto this (Press Here)?constant copying and pasting can be frustrating.
Hi Community, Recently, we are facing an issue that all tag values of virtual machine instances created by AWS is not getting updated by Discovery, All the VMIs have the same value when they created in ServiceNow first time. Tag values have been upda...
Hi, I am new to ServiceNow CMDB.The element field "os" in the cmdb_ci_computer table contains several OOTB choices, including some older operating systems that are almost no longer in use. Also, this attribute field does not include choices for relat...
Hi All, We are migrating from On-Prem to Cloud infrastructure. Need your kind guidance for the below queries. Currently we are in On-Prem, and we do have our service account configured in each Windows/Linux host machine and we do have credentials fo...
Hello I am having problems with subscribing to an SNS topic from ServiceNow, the subscription is being listed in ServiceNow but the "Subscription URL" is showing as undefined, so we are unable to subscribe to it. these are the steps I have followed: ...
Can someone please explain what these Discovery activities Mean: Empty Active Active, couldn't classify , no WMI Active, couldn't classify Active, Windows Cluster VIP Alive, not active, not classified Classified Classified, couldn't ide...
Hello All, I'm new in ITOM. Please understand my stupid quistion. I'm trying to discover Windows Servers by Windows MID server.I made Win credential but it doesn't work. I already disabled firewall both MID server and Win host.And also test RDP conne...
I need help to provide a button on top right corner to download list view as excel.I know i can go with export from list cloumn but i need a button. Thanks
How to find the location of CIs in Discovery process and CMDB of Washington DC version on servicenow platform ?
Hello All, Service-Now seems to be very slow for one particular user and for all the others it is working fine. Not sure what might be the reason. He is having same filters as his team members but for all his tem-members it works fine. When try impe...
Our mid server was initially configured with a MID Web Server endpoint that uses a non-standard port for communication (8081). We also deployed the agent client collector to a few hosts, and were able to communicate with this clients without issue. I...