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MID Server (mid host name) is not a suitable MID because it does not have the following capabilities [{Capability: Nmap, value: null}]

Hi All, We have been observing the log warning:  MID Server (mid host name) is not a suitable MID because it does not have the following capabilities [{Capability: Nmap, value: null}] We also found out that "mid.discovery.credentialless.enable" = Tru...

Custom pattern

I've developed two custom patterns to fetch software running on Linux servers with two versions: autosys_dev and autosys_prod. The problem is that the running processes for these two software versions share the same attributes, such as cybagent.bin n...

Questions about HAM normalization

Hi, Couple of questions regarding HAM normalization when using Content Library for IT Asset Management: -In SAM normalization you can create a pattern normalization rule but this not available in HAM normalization. Is there some similar way to achiev...

Anakov by Tera Contributor
  • 420 Views
  • 2 replies
  • 0 helpfuls

relating virtual server to vm instance

Hi all, with servicenow ITOM we are collecting the cloud meta data for AWS and Google. this gives as you all know the data till the vm_instance.The actual virtual machines that are running the os. we are not providing via ITOM discovery but via anoth...

How to Find SNMP OID - F5 Load Balancers

Hi All,I need to find the OIDs of our F5 Load Balancers.I've been given the IPs by our Infrastructure team, but on discovery am getting one of the three following errors:Alive, not active, not classifiedAlive, couldn't classify, now finishedNot a rea...

Tom104 by Tera Expert
  • 2145 Views
  • 3 replies
  • 0 helpfuls

IBM HMC and AIX server discovery

Good day experts, Is there an order to discover HMC and AIX servers? Should I discover one first then the other? Thank youbk

BK14 by Mega Guru
  • 946 Views
  • 2 replies
  • 2 helpfuls

Resolved! NGINX

  

Dallas2 by Tera Expert
  • 571 Views
  • 2 replies
  • 0 helpfuls

Resolved! Use Regex in Event Management Rule

Hi,I am trying to create an event management rule where I want to match a Regex condition. But while adding the Regex condition the event rule is not matching the event.Cannot find any document regarding this, and previous community posts say that th...

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windows server not getting discover in ServiceNow

Hi Community, Currently, we are facing an issue during discovery of windows servers. During discovery we are getting credential issue, when we test the credentials of those windows servers credential test is also failing. And as per windows admin tea...

service mapping issues

While establishing service mapping , I am having some issues ;1) ServiceNow Service mapping CI discovery into DB configuration is not customer-specific.The Service Mapping process currently connects to all the databases, but we need to limit it to on...

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ihabeeb by Tera Contributor
  • 1662 Views
  • 5 replies
  • 2 helpfuls

Before BR with Update

Hi , I want to remove update from this BR. Is there a way to remove update from the Script and Glide Api.     updateChildren('comments', gs.getMessage('Comment copied from RITM'));   function updateChildren(fieldName, msg) {    var rec = new GlideRec...

karthik65 by Tera Guru
  • 368 Views
  • 7 replies
  • 0 helpfuls