Resolved! Is there a way to require ServiceNow discovery to use NTLMv2?
Hello! Is there a way to require ServiceNow Discovery to use NTLMv2? The service account is using NTLM v1 authentication. Could this be changed to Kerberos/NTLv2? Steve.
Forum Posts
Is there a way to monitor Azure Linux Credentials That keep getting locked after Discovery
I have Azure Linux machines where it relies on AD joined account for Discovery. The problem is only realise it is locked when some one tells me that server has not been mapped . I then have to get AD team to unlock the account.1- Is there a way to v...
Resolved! SCCM integration failing
Does the mid server needs be on the same machine or it can be on any other machine. In my present situation, : mid server is configured on machine A ( service account is local user)The SCCM database is on machine B.. A can discover B but the databa...
Resolved! MID Server - Agent Files & MID server files
Hello, when I open some MID server record in the related list I can see "Agent Files" and when I change view for Discovery, there is the same + another related section "MID Server files" - table [agent_file].Please do you know what is it for? I could...
Resolved! NNMI Connector for Event Management Credentials
Can the NNMI Connector for Event Management be set up with a certificate credential instead of a basic auth credential? The ServiceNow Docs only indicate the basic auth credential at https://docs.servicenow.com/bundle/washingtondc-it-operations-manag...
MID Server clustered approach
Hi,Currently, we have an implemented "Inventory Scanning" Form which is a 'discovery-like' application. On that form, we are requiring someone to input the ip address of the targeted hostname and they will select the nearest location which is basical...
VM Instances discovered via cloud discovery are not populated with Private IP Address.
I am in process of discovering AWS Cloud. Done the following. 1. Created Service Account (with credentials). 2. Created "Cloud Resource" schedule via Service account. 3. It also created a Discovery Schedule to run after Cloud Resources discovery, 4....
Record not found in sys_user_list after Cloning Prod to Dev Instance
I recently had Prod Cloned to Dev and then performed an upgrade from Tokyo to Vancouver Patch 7. During the clone, I wanted to keep the user information for Dev in tact so I add the following tables to the Excluders and Preservers listsys_user_role_c...
How does ServiceNow Cloud Observability vs ITOM observability fit together?
Hi all,I'm working on to put together a PP presentation regarding SN Platform Performance. I am hoping to find a documentation to better explain...How ServiceNow Cloud Observability is different than ITOM observabilityHow ServiceNow Cloud Observabil...
Resolved! How to use "Cloud Rest - Add Response to Context"
Hi I'm trying to build a new pattern to discover some Azure resources. I've got the pattern working up to a point, but now deciding how to call the API and parse the results. I've looked at the existing Azure patterns and tried to copy the model bu...
From which fields does ServiceNow get the ip and mac in the API via the SGraph Connector for Intune?
We are currently testing the service graph connector for Intune in our DEV instance. After a successful import of data in ServiceNow we noticed that we are not seeing any ip and mac address information on workstations. Which field/s gets the ip and m...
SCCM Integration - SQL DB Windows Authentication
Hello ServiceNow World,Looking for a hand here. We are implementing SCCM Integration to the CMDB for our Desktop Enterprise and have hit a little roadblock.Current Status is as follows:-SCCM 3.0 Plugin - Check-MID Server Configured and Online - Check...
Make fields mandatory on the Computer table
Hi, Is it possible to define a couple of mandatory fields within the Computer table (cmdb_ci_computer) to manage our laptops and desktops. What is the best way to do this without cascading these mandatory fields onto the extended tables like Serve...
Tag Policy Run finding compliant and non-compliant counts not updating
The compliant and non-compliant CI counts aren't consistently being updated in the Tag Policy Run table. It seems the Update Compliance Count business rule (https://someinstance.service-now.com/now/nav/ui/classic/params/target/sys_script.do%3Fsys_id%...
Resolved! MID Servers are DOWN
Hi, Currently i am stuck with my MID servers status are Down. When i try to open the logs i got this error.Can someone guide what i am missing here. Apparently the port 80 is open and 443. "2/23/21 09:27:06 (004) StartupSequencer WARNING *** WARNING ...