As reopen count of incidents are increasing again and again and i need to create a problem ticket for every 30 reopen incident, that is the reopen count reaches 30 it create one problem ticket. When the same event comes again then the new event creat...
Does anyone have document how to fix heart beat failure issue in mid server
Hi,I have created an event rule in which fetch the value from the resource field of event using regex and give the name, that name is visible in event rule in additional information field of Transform and compose but not in the alert form , What shou...
Hi All Kindly let me know , how to check How many licenses are consumed in my instance from HI support portal, I got to know one of my team member was able to check from HI support portal . He left company and his number is not working.
Hi All,Could someone please help me in understanding how "User Group" variable on cloud catalog works? So i am working on few cloud catalog and based on documents i can understand that this variable can be use to set quota limit on user group level a...
I have found same IP address for the multiple CI's in Linux Servers CMDB. Is these a discrepancy or possible to happen. Please explain the logic on this. Thanks
Hello Experts, We have to show a POC to a customer on how we can use ServiceNow ITOM.I have my PDI instance. How can I do a POC for ITOM? It can be discovery or event management(any free tool). Regards,Shoheb
We are not seeing Azure SQL Database as a Class in within our CMDB. Can anyone help me understand why this is the case? Are we missing something?
We are working on discovery of our Nutanix systems. I've gotten this to the point that it's running and I can review the returned XML (no errors) has relevant system details for what is hosted. However, the IRE isn't able to actually create anything ...
On this slide I must be able to see the most trending article by KB. This slide must have the 06 months comparison.I want to make a one report about above content.
I want the requested due date to be set 2weeks out from the now/submission date upon loading.
Hello! I'm on my way to integrate with LogicMonitor and I have installed all plugins that are necessary apart from: -Cloud Access Interface; I have looked in all patterns and service mappings and nothing! Do you have any idea how can I find this ...
Hi, I need to know the exact list of plugins to set up Google Cloud Platform (GCP) discovery in servicenow. It will be really helpful for my work. Thanks.#servicenow #itom #discovery #plugins
Hi, I'm trying to filter out all the changes that happen between a certain time, but right now the only option I have is to filter out by day and inside the day between the hours. But in that case I would have to filter each of the 365 days between t...
I setted up the service now mid servers in the servers and discovery is able to fetch the data in the discovery patterns using debug mode .snmp port is also enabled. I could not see the switch ports or other network related details in the ip switch t...
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