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Resolved! Discovery pattern for DB2 and IMS Database Catalogs

Can someone provide a Discovery pattern for DB2 and IMS Database Catalogs. We are discovering the instances but the Database catalogs are not being discovered and there is no OOB pattern for Database Catalogs.

Amie by Tera Contributor
  • 1582 Views
  • 5 replies
  • 3 helpfuls

How to attach the Custom subflow to CMDB data manager policy

As per the requirement, i have to define the policy in CMDB Data Manager and attached the custom sub-flow.if configuration item is retired then Associated network adopter need to retired.  but custom sub-flow is not getting triggered.  sub-flow:  ple...

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Bhavya11 by Kilo Patron
  • 1086 Views
  • 3 replies
  • 1 helpfuls

Resolved! Discovery - Invalid Password Characters

Hi, I have an integration with CyberArk to retrieve all password used by our Discovery jobs. Is there any special characters not supported as part of the password?If so, is there a list of non-supported characters for ServiceNow Discovery passwords? ...

Canjura by Tera Expert
  • 1289 Views
  • 3 replies
  • 2 helpfuls

Resolved! UI Action not working as expected.

Hi All, We have UI Action called "confirm" to be visible users having problem_coordinator. Please find attached screenshot, but here users who are not having this role were able to see button. How can I find the issue why users without this role were...

Discover Storage Array without host

Hello, We are trying to discover storage array without host and trying to create HTTP classifier which will run pattern to perform HTTP call on storage array and get information. Can you please tell me how can it be achieved?

sgtalreja by Tera Contributor
  • 607 Views
  • 1 replies
  • 0 helpfuls

How to exclude VMs from being discovered?

Has anyone known how to exclude VMs from being discovered? We have a requirement to exclude dev/test VMs from being discovered to align with our ITOM licensing quota.  Currently, we have a vCenter discovery schedule that runs daily. I tried adding th...

Xeretni by Giga Contributor
  • 2428 Views
  • 6 replies
  • 1 helpfuls

Having issue with a new mid server KB1632761

raI am having an issue. The support guys asked me to follow up on issue number two. I am not understanding what they mean there. Where can I download the code? I do not see any download links. Do they mean copy, create a file, and store it somewhere ...

pratiksha5 by Mega Sage
  • 735 Views
  • 3 replies
  • 0 helpfuls

Building a dashboard on a joined table report

Hello All. I wish to build a dashboard containing a bunch of report widgets (all single score reports)What i wish for, is that when you click the single score widget, you will enter a list view of all the tickets that matches my filter in the actual ...

Bumsefar by Tera Contributor
  • 904 Views
  • 1 replies
  • 0 helpfuls

Resolved! IRE - Reconciliation priority vs Data Precedence order

I'd appreciate some clarification  between the priority field on the reconciliation definitions tables and order field on data precedence table in the IRE application. They seem to be doing the same thing, giving preference to what data source can up...

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Abbey2 by Tera Expert
  • 3948 Views
  • 3 replies
  • 6 helpfuls