How to Build a manual service Map without a port number/entry point
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11-02-2023 01:27 PM
Hi,
I am familiar in creating a service map with webapplication or tcp connection. I have the hostname but i dont have the entry point or port number to automatically discovery the map.
Quick Question: How can I build a manual service map? I know what needs to be added to the map, and the needed devices are available in CMDB, I can add it manually. I'm stuck in how to start (the pictured part)
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11-02-2023 06:23 PM
Hi,
I would recommend reviewing this documentation to see if this will assist you: https://docs.servicenow.com/en-US/bundle/vancouver-it-operations-management/page/product/service-map...
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!