How to Build a manual service Map without a port number/entry point

Naveenkumar Sat
Tera Contributor

Hi, 

I am familiar in creating a service map with webapplication or tcp connection. I have the hostname but i dont have the entry point or port number to automatically discovery the map.

Quick Question: How can I build a manual service map? I know what needs to be added to the map, and the needed devices are available in CMDB, I can add it manually. I'm stuck in how to start (the pictured part)

 

NaveenkumarSat_0-1698956826004.png

 

1 REPLY 1

Allen Andreas
Administrator
Administrator

Hi,

I would recommend reviewing this documentation to see if this will assist you: https://docs.servicenow.com/en-US/bundle/vancouver-it-operations-management/page/product/service-map... 


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!