How to find an average of incident and catalog in report ?
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‎12-18-2023 06:46 AM
How to find an average of incident and catalog in report ?
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‎12-18-2023 07:08 AM
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‎12-18-2023 07:11 AM
You will need to create a report on the table "task_sla"
You can build on the field "Actual elapsed time"
Or by the field "Business elapsed time"
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‎12-18-2023 11:05 PM
Hi @1dusjhyahnt ,
Average of what? average of the count of incidents? or?
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