How to find an average of incident and catalog in report ?

1dusjhyahnt
Tera Contributor

How to find an average of incident and catalog in report ?

3 REPLIES 3

Danish Bhairag2
Tera Sage
Tera Sage

AJ-TechTrek
Giga Sage
Giga Sage

You will need to create a report on the table "task_sla"

 

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You can build on the field "Actual elapsed time"

Or by the field "Business elapsed time"

AndersBGS
Tera Patron
Tera Patron

Hi @1dusjhyahnt ,

 

Average of what? average of the count of incidents? or?

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

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