How to restrict specific fields to not get updated via discovery ?

[Gaurav Kumar15]

Hi All,

In our instance discovery for network devices is running and it is updating so many variables on Network Device. We want to restrict it to not update some variables, whenever it discovers a device. So could someone please advice on how can we restrict that, i am not sure which probe and sensor gets linked to a discovery, so need to locate that as well.

Could someone please share your experience on this.

Thanks,

Gaurav

[Uday Gonuguntla]

you can achieve this through the reconciliation rules.

1. go to CI Class Manager

2. select respective class. ex: windows server

3. go to reconciliation rules and select the source as ServiceNow

4. add or remove the fields which you want to update.