Issue with relationship creation for CI.
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01-19-2024 04:20 AM - edited 01-19-2024 04:22 AM
Hi All,
I have an integration that, the CI's will be created in source which are Applint followed that provider Application and consumer application. All 3 we have different transform map to receive the payload.
However, when ever the appInt created in servicenow provider Application ( TYPE as Receives data from) and consumer application (TYPE as Sends data to) will be created into the related list of AppInt CI. And have to create a upstream relationship.
The issue i am facing here is if the provider and consumer are same CI then relationship is creating only for 1 from consumer application alone. Not from the provider. I don't have any related BR to avoid such logic.
Can someone confirm this is any kind of OOB setup?

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01-19-2024 05:37 AM - edited 01-19-2024 05:38 AM
Just Trying to Understand -
if the provider and consumer are same CI -- So Application ABC is the Provider and Application ABC is Consumer too?
ABC ::Receives Data From::Sends Data To :: ABC
Is this what you are looking for?
Regards
RP