Hello All,I want to understand when a major incident is proposed there is a major incident section gets visible with some fields,I want to see where is this configuration present i have added some fields in the major incident section i want to make t...
Hello all, I'll try and explain this best I can. I've created a portal widget, for security reasons I'm going to call the page "sp/exec".To make it easily accessible I have then created an IFrame widget in a dashboard to said widget. This works al...
One API Feature ,One API Feature Provider ,One API Service Plan ,One API Service Plan Feature getting added to my update set after Xanadu release.i have not work on nay REST/SOAP integration , still i can see this getting added to my update setcan a...
Hi Experts,I am trying password reset of Active Directory from ServiceNow, In our organization for logging in into our system we use OKTA and after signing in into the system for signing in into all the servicenow instances we use SSO and OKTA only. ...
orchestration activity always use the default mid server but its not checking the capability , ip ranges in mid server table , or it may be checking but its failed we added the capability and IP ranges but its not working please let me know if someon...
Hi,"Change request state change notification"Does this notification is applicable to standard change also?
Scenario is: A 'Pop-Up' message will appear on-screen when any end-user attempts to re-assign (more than one time) already assigned incident to the Technical Service Desk (TSD). Which one is the best one either using with GetXML() OR GetXMLWait()Curr...
Hi,I’m implementing mobile push notifications for incidents assigned to users in ServiceNow (Yokohama version). The notification is successfully received on the mobile device. However, when tapping the incident number within the push notification, it...
Hi Team, I am inbetween integration microsoft sentinel with Servicenow. All working good except the work note part. The worknotes of Sentinel is not getting updated in ServiceNow. Do i need to customize anything in Scheduled job script. However, serv...
Hi,I have been using J2ssh library in mid server script include. However, the SFTP server no longer supports this encryption algorithm. I want to upgrade to SNCSSH. Can anyone let me know how to proceed with this.The requirement is to push the CSV fi...
Hi, I need to copy attachment from one instance to different instance under table cmn_location.Could you please help me on this requirement. Thank you
I'm trying to set variable values for a Select Box variable. However, the choices are added via a catalog client script. How can I select a value for this variable and proceed with the submission if the choice does not appear in this step?
I have an order guide in which 2 catalog items are there. In one catalog item there are some variables which are not in 2nd catalog item. so when submitting the order guide , those variables should be visible in RITM and SCTASK on 2nd catalog item. H...
Hi.. I'm creating a conference request table to which i added auto number column. Whenever I'm inserting new record, auto number field is not populating its value. After inserting record I can see the auto number field value. Did i do anything wrong...
Hi, We currently want to archive REQ and their related records that was closed before 2 years ago.But we want to exclude from the archive rule some item (catalog item called firewall). How to do that since there is no "item" field on the request and ...
