Resolved! Pop-up message on button - Widget
Hi SNow experts,Is there a way to add a pop-up message or a modal window when i clic the submit button?Note: It's a widget. Thanks in forwards,Leo
Forum Posts
Resolved! How to make "details" as mandatory when Helpful is selected as "NO" in knowledge article
How to make "details" as mandatory when Helpful is selected as "NO" in knowledge article Steps to reproduce. 1. Navigate to https://dev*****.service-now.com/kb 2. Open any of the article 3. Click on Helpful as "NO". Popup appear 4. How to make "Det...
Resolved! how to get field values throgh mail Script
Hi Everyone, I am Developing Notification Now. I need to get the filed value(u_platform_type) from custom table (u_platform) though the mail script. Can you help me on mail script.. Thank you.
Resolved! How to set the records in table format
In continuation to this question https://community.servicenow.com/community?id=community_question&sys_id=7e3e79861be2cd50d018c8ca234bcb9c I am getting output as "INC0000001RITM0010001" but I am excepting output as..{table format} Number INC00000...
Resolved! How to pass event values to the notification?
Hi Team, In a schedule job I had an event, and in the event through array I am passing two numbers... so how can I get those numbers in notifcations. while(gr.next()) { arr.push(gr.number); } gs.eventQueue('trigger.an.event', gr, arr); Now arr contai...
Resolved! How to store the Knowledge article number and then prepend the entire active url before that
I have a client requirement to add a URL field type in catalog variables. This URL field has link to Knowledge Articles ( it changes when other field 'Job role' changes). There is an onChange Script that works to pull up the KA link( currently saved ...
Resolved! Approval report/widget filtering out change requests when setting the filter to hide a specific catalog item
Hi Community, I'm running into an issue with filtering approvals in the approval widget, or from a report on the approval table. When I try to hide a specific catalog item, change requests are also getting filtered out. Report Filter: "Approval fo...
How to Retired a Knowledge Article that hasn't been Published
We have a ton of knowledge articles submitted over a year when there was no Knowledge Manager processing submissions What is the best way to retire, or make them inactive/closed out if they were never Published but are not valid now? Do we have to Pu...
Resolved! What role or acl is necessary to appear 'Triage Board' in SAFe?
What specific role or acl is necessary to visualize this button/link?
how to delete a OOB dictionary entry ?
Hi All , i want to delete the OOB field called "manager" , but unable to delete that. Please suggest if you have any inputs. Thank you, Shabbir
Location value not populating in list view of incident
Hi, Location is not showing in the list of incidents opened as shown below, showing as empty:- But once I open that incident there is a location value populated in it. Can you help me with it?
Adding single catalogue item multiple times in same Order Guide.
I have an issue to create similar catalogue items need to be add multiple times in one order guide based on the required numbers Like an example if we have 2 catalogues: 1. Catalogue A a. Priority, Document ID b. Multi Level Variable set S.NoStepsD...
How to highlight or change colour of the ticket number in survey questions page
Need to highlight the ticket number for incident and for RITM on the survey question page and this is also need to visible in portal view too.
Performance Analytics Job Throwing an Error
Hello All, I have a requirement to get the total number of incidents being resolved within 15 minutes of their creation using PA Indicator which will in turn be used in the formula Indicator to calculate further based on needs. I've created the belo...
Resolved! Query condition for between start and end date
Hi, I have a requirement to get the records count which was created between start and end date using fix script. It was worked, when I try the below query condition using static way like directly added date and time. var incident = new GlideRecord("i...
| User | Count |
|---|---|
| 28 | |
| 15 | |
| 11 | |
| 8 | |
| 6 |
