Hello all, I am having an issue with creating a new Agent Workspace View Rule. I am not able to select any Views for the Agent Workspace. I have attached an image of the issue that I am seeing. What am I missing? Thank you.
I would like to have a major change/event and link this change to all other changes in order to get a group of changes.This would provide a view of all changes included in an event.Do you know how can we do that ?
Dear All, I have requirement in PDF Generator for custom table. I am able to generate PDF for Custom table using UI action but I need to hard code the each and every field value to get inserted in PDF. I need any other solution to get display the f...
May I ask what are the best ways to track the time who viewed/worked on tickets, That may need to track even on who is not assigned.
i am getting error in my workflow. java.lang.RunTimeException: com.snc.automation_common.integration.exception.InvalidOperation Not able to get the credential, please verify your external credential setup/configuration. i wanted to check the entries...
can i Hide the Global Search for right top corner
Hi , I have used data table in my custom created widget but the alignment is not proper displaying the data.In the first line there is some extra space coming. eg: if you see group decription 'c' starts one space as compared to the second line the w...
There are some users they are not able to submit the requests form portal through the catalog item. whenever they click on the Submit we are getting the error "Sorry you do not have an access or either data does exist can some help me with this why ...
Hi all, In sys_user table, Active field is False. Now whether user will receive notification mail or system will ignore the mail, as user is Inactive. if mails won't trigger , is it possible to trigger mail to inactive users.
There is a plan to use Ivanti instead of SCCM. Firstly We don't have SAM Pro plugin in place. So, can we use Ivanti without SAMPRO and secondly we need to understand how to install a software on users machine/server using Ivanti. Kindly provide your ...
Hi, Previously, attached functionality developed using cart API. we want to modify this using CartJS API. I am new to this functionality. Please help with coding part of attached functionality. Thank & Regards, Kartheek.
How to hide the navy blue menu divider in employee center. Any help?
we have connected to Jira using Scripted rest api, we are successfully able to connect and create incident in the ServiceNow table when issue is created in Jira. But works only when authentication required check box is unchecked in scripted rest api ...
Hi, I have a scenario to create a email DL (let's assume abc@fixpointcompany.com) when emails sent to abc@fixpointcompany.com email should create a record in a table. I have a problem there, there's another mail anydeskdev@servicenow.com this is th...
Hello everyone. I am trying to gather reports regarding all the different SLAs each contract has on ServiceNow. I ran a report on the SLA Definition [contract_sla] table but was not able to find some records. When I looked at the Task SLA [task_sla] ...
