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Generate email notification for Catalog Task Approval

Hi all, I'm trying to figure out how to generate an email notification from a Catalog Task Approval. The screenshot showing the trigger I'm using isn't working. Approval for > Catalog Task > Request Item > Item is what I'm dot-walking to for the tirg...

find_real_file.png find_real_file.png
incrypto by Tera Contributor
  • 1440 Views
  • 5 replies
  • 0 helpfuls

Resolved! Show count of values selected in List collector.

Guys , I have one list collector variable named 'user' which is referred to sys_user table . Now requirement is to show count of users selected in one variable named 'count' which is a simple text field.. Please help

Creating a report for sum of a string field

I am trying to develop a report to calculate the sum of a field which is created as a string field. When I tried to create a report it doesn't give me an option to select this field. IS there any other way to accomplish this?

samadam by Kilo Sage
  • 908 Views
  • 4 replies
  • 0 helpfuls

Delegate user not working

Hi Guys, I have impersonated a user and went to My Profile module and clicked on New of Delegates tab to add another user to delegate as the user I impersonated is going for vacation. I checked this in UAT instance but approvals are not getting trigg...

Pallavi65 by Tera Contributor
  • 1328 Views
  • 3 replies
  • 0 helpfuls

table name missing error in attachment rest API

I am working on a incident Servicenow-Servicenow ebonding. When i am trying to send the attachment from one instance to other i am getting error in the resonse code-"{"error":{"detail":null,"message":"Missing parameter: table_name"},"status":"failure...

Pushpendra1 by Tera Contributor
  • 2187 Views
  • 7 replies
  • 2 helpfuls

Resolved! ng-change question

Hi Team, In portal widgets I see the ng-change is invoked only when old value is replaced by new value. How can we invoke client functions when the value is changed to null? I am relative beginner in portal so any clue is appreciated. Best regards

ShAn21 by Tera Guru
  • 822 Views
  • 5 replies
  • 1 helpfuls

Resolved! Variables layout in variable set

Is there any way to create some variables in two columns wide and some 1column wide in same variable set.  For example if we have 10 variables in one variable set. I want 6 of them layout should be 2 columns wide, alternative side and 4 will 1 column...

Brijmohan by Tera Contributor
  • 2397 Views
  • 2 replies
  • 1 helpfuls

Resolved! Need to write business rule where worknotes contains "My Laptop Issue" then only it should assigned to specific assignment group

Need to write business rule where worknotes contains "My Laptop Issue" then only it should assigned to specific assignment group. I have written br its not working.Please guide me in this.   var gr = new GlideRecord('sc_task');    gr.query();    if (...

Date of Decommission - When CI status in "Decommissioned" then Date of Decommission should be populated and if status moved back to "Deployed" for any reason then date of decommission should become blank.

Date of Decommission - When CI status in "Decommissioned" then Date of Decommission should be populated and if status moved back to "Deployed" for any reason then date of decommission should become blank.when ci status changes to decommissioned data ...