How to remove "my task" and "my request" menus from employee center SP
How to remove "my task" and "my request" menus from employee center SP
Forum Posts
Resolved! How to remove the IT dropdown field from employee center(ESC)
How to remove the IT dropdown field from employee center(ESC)
Resolved! How to add multiple emails in CC in Email script
How to add multiple emails in CC in Email script? will below code work? please fix it if it is wrong script.. var getNumbers = event.parm2.toString(); var addALLEmails=[]; var gr = new GlideRecord('incident'); gr.addEncodedQuery('number...
Resolved! Client Callable Script include issue as script filter in reports
Hi All, We have a requirement to generate report to revoke ITIL licenses of users. in that report the conditions are Logged in at or before Last 30 days. Few Exception Users & Few Exception Groups. I created a report on sys_user table To get dat...
Business Rule/Script to Change Assignment Group If Incident for Same User Closed Recently
Hi Team,I recently created a business rule in our Test environment that we're experiencing issues with, I'm hoping someone can assist. The purpose of this business rule is to check if the Employee Number (u_reference_1 field) in newly opened incident...
Resolved! How many ways to insert record? and how to insert record in table?
How many ways to insert record? and how to insert record in table?
Resolved! Invalid SELECT Sql Statement on External Indicator
I am trying to create a simple external indicator to add a count to a dashboard in PA, but when I Test the Collection I am receiving an "Invalid SELECT Sql Statement" error. I have tried every version I can think of to get the SQL to work including ...
Resolved! Ui action condition check
Hi All Can some one tell what this condition all about?it in ui action (new GlideRecord(current.getTableName())).canWrite() && RP.isOneToMany() && !RP.getListControl().isOmitEditButton()
Filter select box choice values based on the list collector on catalog item
Hi, I wanted to filter select box choices based on the values selected in the list collector. Suppose the list collector variable (Name - Quality) has 6 choices: Qua A, Qua B, Qua C, Sop A, Sop B, Sop C and Select Box variable (Name - Class) has 4 ch...
Map the Attachment in the Record Producer to the "Manage Attachments" paper clip on target record
I have a record producer with an Attachment type variable. I want to show this attachment on the target incident form, but not in a custom attachment field (if I just clicked on Map, it would be pretty straight forward). I want it to transfer to the ...
Resolved! Is there a limit to the no. of mailboxes that can be integrated with ServiceNow instance for inbound and outbound action
Can we have multiple mailboxes send emails for inbound and outbound action to one ServiceNow instance? Is there a limit to how many mailboxes can be integrated with ServiceNow?
Resolved! How to display only Ritm list(requested item) on a search bar which is referring to task table
Hi All How to display only Ritm list(requested item) on below search bar which is referring to task table Filed name ->Parent Right now all incident, problem ,change etc are showing we need only Ritm list over here
Waiting for approval stage is displaying as skipped even after approver is approved
Hi All, We have added stages to the workflow . We are having an approval group, so any member from the approval group approves the RITM, then an sc_task is getting generated. But over the stages in the service portal, we are seeing Waiting for approv...
Need to add fields in my incidents in portal shown below?
Need to add a field in my incidents in the service portal view, I have tried editing the mobile view and changed the list view as given in communities but it didn't work for me.
Resolved! How do I get the values of variables in multi row variable set in workflow ServiceNow
Hi all This is a Multirow variable set how to get data from System &role workflow script: ----------------------------------------------------------------------------------------------------------------- var prop = gs.getProperty('bat_icertis_access...
