In a particular flow in flow designer, there are cases where there is more than one child record, for example I have tested with record X which has 5 network cards. I think we have to add in the flow something like For Each loop before the send actio...
Hello, I have an UI action that is applied on both list and form. The button contains a script include and I have some calculations in it. What I want to do is to redirect to current form when the UI action is clicked from form and of course, redir...
Hello All, I have been trying to load data into the system via inbound email attachment, but on transform incident table is not creating records, could anyone guide me for this ? Should I create transform script for this, if yes please suggest me the...
Hi, I have a issue when I am trying to find a particular string in email.subject so I have used following in the inbound email action but none of them worked. if(email.subject.toLowerCase().indexOf("INC") > -1) { current.u_escalation_type='Inci...
Hello, I am using below client script to auto populate field values ('manager' and 'lastname'), when user in 'requested_for' field changes function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue === '') { ...
Hi all, A bit of a beginner when it comes to javascript so I was hoping someone may have a recommendation for me. I've also found various tidbits of information out in the wiki on field auto-populating on forms but couldnt figure out how to piece th...
hi i have a requirement that i have to write two classless script include and call the first one in second script include.i have written script include 1 for addition var a;var b ;function Add(a,b){ var c = a+b; gs.addErrorMessage(c); return a,b;} s...
Hello, I want to integrate SCCM data (hardware characteristics, software...) into the ServiceNow CMDB. I have the CMDB and ITAM modules of ServiceNow platform. I can't use Service Graph Connector because I don't have ITOM. I can't use the SCCM plugin...
I have created a new survey for change management that is triggered when a change requests moves from the implementation state to the review state and the requestor of the change is the person that is responsible for completing the survey. However, t...
I would like to Activation of the knowledge article template in prod environment
Hi I have two lookup select box variables (A & B) in my variable set. Variable A has some options(x,y) and when I select any value from Variable A it should populate the respective values in Variable B(there are some mapping values in the tables as s...
We have a requirement to raise a bulk request for a service catalog item and we are looking to do a transform map with it. Is there an easier approach to do this because you can't map the fields in the requested item table. Thank you
This is my first post to this forum and I'm not a developer...more of a sort-of super-user trying to help solve a problem. We have implemented the AWS Connecter so that AWS Findings are automatically sent to ServiceNow as Findings. We would like to ...
I Have requirement. If ritm state was in pending. whenever user updates the additional comments in RITM it should move to the work in progress automatically. please help me achieve this
When I am pasting text in email body then paste formatting option is not coming
