Hi All, There are three choice type field in problem from A,B and C. B field values have dependency on A filed value and C filed values have dependency on B field value. I want to auto-populate values if there is only one available selection in fi...
Back story, I have a custom table which I created a few ACLs to grant access to specific groups to be able to read, write and delete to this table. We have decided to allow all users create new records through the application navigator. I tried upd...
Hi all, I'm struggling with Order Guide script and cannot find any useful resource on internet. I'd like to access variable from initial "Describe needs" screen and add dynamically some items to Order guide using "guide.add(sys_id_of_cat_item)". Howe...
Create a Problem ticket from Incident if an incident has been created 10 times for the same CI.
I'm new to ServiceNow so apology in advance for this stupid question. On my Incident Form, I'm using Category as a dependent choice field based on Service. I cannot get the choices for the category to display until I press Save on the form. It rema...
I have created a new portal, and in homepage of that I need to show one record producer.. how to show that? can anyone suggest me..
I am attempting to set up my Ansible Spoke (Connected to AWX Ansible Tower) in ServiceNow using the instructions found at: https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/administer/integrationhub-store-spokes/task/setup-ansible-s...
I thought I posted this earlier but I can't seem to find anything so I'll post it again. For Change requests that have tasks associated with them, if the task is in a state other than open (i.e. WIP, etc), when the change request goes from New to As...
Hello everyone, We created a timer in workflow for generating reminder emails on daily basis. But now, we want to trigger a reminder email via Workflow, only on business days, i.e. from Monday to Friday. For that, we added a 'Wait-for-condition' in...
Hello everyone, I wanted to know is there a way to make all the cab definitions in the list view inactive without actually going inside each record and manually un-cheking the active check-box. In the list view, I can see that I am able to edit all t...
Hi All, I want a validation in my variable - only numbers and special characters should be allowed Below code did not work. Can someone please help with the code for all the validations. var pattern = /^[_A-z]*((-|\s)*[_A-z])*$/; var name = g_form.g...
Hi All, I am very new to the ServiceNow world and work in an organisation which is just about to go live next week. I have been working with update sets but tend to create everything first before adding to the set. I am moving service catalogue reque...
Hi Experts, I have created a report which contains more that 1,00,000 records and scheduled it to the respective teams. The report is getting scheduled properly but it contains only 1,00,000 data in the excel. what could be the issue? Do we have any...
I'm having difficulties adding a Substate to an asset with State of "In use" which is OOTB. My Substate record is in place on sys_choice with the relevant dependency value set correctly. However, when selecting "In use" I cannot get Substate out of r...
Hi Team, I am working on securtiy incident where is all field is readonly for end user without any list_edit ACL(there is no any list_edit ACL on this Table). Now I have to make one field editable for specific role, For that I have created two LIST_...
