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Resolved! addDaysUTC() is not counting current day

Hi, I have a requirement to count days excluding weekends. I have a date range for an example. 12/Jan/2022 - 25/Jan/2022, returns 9 days where as it return 10 days. Below is the code that i am using Client Script: var fromDate = g_form.getValue("from...

Hari1 by Mega Sage
  • 1628 Views
  • 5 replies
  • 2 helpfuls

How to remove Delete button for Non-Admin users in Demand Form?

Hi  how to remove/hide Delete Button  in Demand form for Non Admin Users. I tried to remove delete button in incident form by using Delete ACL Its working fine. The same thing i tried in demand form also but it hiding all the fields and buttons in th...

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Ashok32 by Tera Contributor
  • 996 Views
  • 9 replies
  • 0 helpfuls

Record Producer - Lookup Select Box

I've found a few questions in the community forum already and I followed a few of the instructions as listed but I can't get my 2nd dropdown (the lookup select box) to show any values.  For this record producer, I'm mapping to and using a custom tabl...

Laura12 by Tera Contributor
  • 1182 Views
  • 3 replies
  • 0 helpfuls

Resolved! How do I update value of a Variable on an active RITM/Stask?

Hi All,    I have been trying of update variable value on an active RITM. So far I have tried these two script. var gr = new GlideRecord('sc_req_item'); gr.addQuery('sys_id','eec9cfc287234d502d2d33b40cbb35b5'); gr.query; if(gr.next()){ gr.variables...

Reopening of a Service Request !!

Hi there...Have any one implemented reopening of service request in tool??If so could you please share the approach.  Thanks in AdvanceSitarani

srath by Tera Guru
  • 9755 Views
  • 9 replies
  • 0 helpfuls

Creating a PDF from a catalog task

Hi there, I am currently tasked with a project regarding creating a PDF from the contents of a catalog task for our Service Desk to print out when they are completing a build task. Currently, I haven't seen anything on the forum about it, but does an...