I am configuring the Azure AD plugin for user provisioning and SSO. In the future state, every domain in our ServiceNow instance (we are domain separated) may or may not use SSO, each with its own Identity provider. In my PoC, I am using Azure AD...
While i'm trying to create the custom url i'm getting the following error. What is cname record and how can i create that?
I am missing the Template Management from my Standard Change Catalog for ITIL user to be able to propose a new one. It shows in the product documentation. I don't see it in my change catalog or under maintain items. Product Documentation Reference ...
How can I increase the size the limit of an attachment per file for a service request on service portal. I think it is allowing up to 24MB per file. No error or warning message is shown. I tried updating below things but no luck. Any thoughts? Updat...
I have created a UI Policies to set Due Date and Variables as Read-only for the sc_task table. However, the Variables are not disabled in Default View. Here's one of the Catalog Tasks. As you can see, the Due Date is set as Read-only, however, the V...
Can you help me with this newbie problem? I think I did everything right but it doesn't work. Here's the simple workflow: Here's the workflow of the request associated to the catalog item: Here's the RITM ticket created. No Catalog Task.
Hi, In Dev instance when we were in NewYork version we did cloning multiple times Prod to Dev. recently we upgraded Dev instance to Orlando. my requirement is here, how to find last cloning details when we were in newyork version.
Can someone provide insight on how to automatically publish Knowledge articles that are imported (via the Knowledge Import module) from a Word document. I have Publish workflow as "Knowledge - Instant Publish" for all of our Knowledge Bases. Thanks,A...
I am looking to create a Change calendar/schedule which combines three areas; the actual Change calendar/schedule view but also want to be able view the blackout windows and maintenance window on the calendar/schedule. I was thinking this could possi...
Hello Experts, In my instance one of BR there is condition 'current.watch_list.changes() && !current.comments.changes()'I understand that changes() is GlideElement method.I want to know what is the meaning of !current.comments.changes() Does it mean...
I have two reports currently, one querying sc_req_item, the other querying sysapprova;_group but I want to present the data all in one report. Is this possible? Criteria for sysapproval_group report is "Assignment group.Name starts with "stringA"" a...
In the Change request normal work modifications were made to skip the Schedule state and move to Implement. Everything is working and progressing and noticed that the Actual Start and End dates are not updating as they should. I need help to find whe...
Hi, Need working example of html//<sp-editable-field editable-by-user="data.isLoggedInUsersProfile" table="sys_user" table-id="data.sysUserID" field-model="data.sysUserModel.department"on-change="onChangeCompany" on-submit="onSubmitCompany">...
Hi, please assist with the below script. I tried the below code it closes changes that are new. I want to close changes that are in 'scheduled' ,'implement' and 'review' state where the planned implementation date is older than 30 days and the relat...
This is what i see when i click on the category reference icon How do i get the category picker like below to pop up?
