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Modifying Attachment paper clip icon UI Page

Hi, I want to modify the UI page related to attachment paper clip icon specifically for sc_req_item & sc_request table and not for other tables. Is there any way I can override the changes for these 2 tables not globally.  Best Regards, Ram

ramwons by Kilo Expert
  • 2902 Views
  • 3 replies
  • 2 helpfuls

Resolved! Do we have a release calendar available or how can i have release calendar developed with maintenance schedule similar to change calendar?

Do we have a release calendar available or how can i have release calendar developed with maintenance schedule similar to change calendar?   we have a requirement to display the Releases happening every month with the maintenance schedule or holidays...

How can I hide the author field from a knowledge article?

I am trying to hide the 'Authored by.." information when users are viewing knowledge articles.  I have tried 3 solutions. "Plan A": I commented out the necessary code within the "kb_view" UI page. "Plan B": I set the "glide.knowman.search.show_author...

Auto-refresh capability on Dashboard ( No Web plug in please)

I am new to ServiceNow. I have built a dashboard. I would like to enable Auto-refresh or get the real-time data to the dashboard. I see few related discussion already on this topic. All ends up suggesting a web plug-in to achieve the auto-refresh whi...

Bagi by Kilo Contributor
  • 5730 Views
  • 3 replies
  • 1 helpfuls

Resolved! Remove comma from string

Hi all, I have the requirement where the amount in catalogue item must be in format xx,xxxx.xx .... To route the approval base on the amount, I need to remove the comma. With the script below, it is giving me NaN error. Can anyone help on this? var A...

tsoct by Tera Guru
  • 5549 Views
  • 8 replies
  • 1 helpfuls

how to change bootstrap css in portal home page

Dear Team, how to change bootstrap css in portal home page. in my portal home page there is one header with light green color, i want to change to white. when clicked in inspect element below details i found : bg-success {    background-color: #b5ebd...

sainath2 by Tera Contributor
  • 3288 Views
  • 3 replies
  • 1 helpfuls

How to maximize limit of records in lookup selectbox variable

Hi, I am using a lookup select box variable in a catalog item to display User id from user table. I can't use Reference variable instead of lookup select box as User table has display field as "Name" instead of "User id". Also, I can't change the dis...

Himanshi3 by Tera Contributor
  • 4712 Views
  • 5 replies
  • 4 helpfuls

Resolved! Populating Variables on RITM using Transform Map

I have a requirement to create Requested Items using data in Excel. This file will also contain the variables that are required to create the RITM if created using service catalog. But here the data will be fetched using an excel file. So I want to k...

Swati Mishra by Tera Contributor
  • 4108 Views
  • 7 replies
  • 3 helpfuls

Resolved! Multiple Form Views in Agent Workspace

Is there a way to setup multiple views for the same table form in agent workspace? We have a mobility team that has certain fields on the RITM form that they need to use and i'm looking to duplicate it for them so they're able to use the new workspac...

Resolved! How to Insert a record in scoped application from global scope

Hi Team, I want to insert a record in scoped application from global scope. but it is not allowing to insert due to cross scope. can please some one help me on this. I have return this BR on sys_email table. while met some conditions i want to inser...

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GANESH23 by Tera Contributor
  • 5562 Views
  • 7 replies
  • 0 helpfuls