Response templates sorting/ordering
How to set order of response templates in the dropdown which appears when we click on the button -Responses?
Forum Posts
Flow Designer - use "Variables" from current Catalog ITEM
Hey, we deploy currently in our company a Global Service Catalog wit more than 200 Items. I have currently the issue, that I need for each Catalog Item "static" Action for "Get Catalog Variables" So I need for all 200 Catalog Items 200 specific Flows...
Resolved! Order Guide - How to copy values from one catalog item to another catalog item
I have an Order Guide that is made up of 4 catalog items that users need to fill-out and complete. Once they make it passed the Describe Needs stage to Choose Options, they are presented with 3 catalog items (depending on the questions asked in Descr...
Resolved! By using UI Action when state is 'In progress' in incident form then show 'On hold' and 'Resloved' button and when state is 'On hold' then show 'In progress' and 'Resolved' button
I have tried this but i didn't know how to use two condition on same button. Can someone help me out in this.
Resolved! When any Problem Ticket closed then related incidents should automatically close
When problem ticket closed then related incidents tickets should close automatically Is there Out Of The Box way to achieve this?
Resolved! how to check for a empty string
I am giving the input as numbers ...ex(11011748,11011749) I am trying to check for an empty string. but it returns empty , even if i enter a string. -> (11011748,11011749) Code sample answer = (function () { if(current.variables.clabel === "") /...
Resolved! How to get current date time into a field using client script
Hello, How to get the current date-time onto a field using client script? Please help. Regards
OnSubmit Catalog client script to update custom field value
Hello, I have a requirement to get the variable value & check in my custom table for matching record & then to update the state value to 'completed' in my custom table. I am using a OnSubmit catalog client script but it is not updating my custom tab...
Resolved! Is there any way to increase the length for a choice list ?
Hello All, Is there any way to increase the length for a choice list ? Right now it is taking only till 40 characters. Thanks, Priya.
Resolved! How to Use RTTM Variables as condition in Business rule in RITM Table?
Hi Team, Can somebody help me on this. i am trying to copy values from variables(which are in Variable set) to fields in RITM Table by using Business rule. By using below script in my after business rule which is on the sc_req_item table values are n...
How to make the checkbox read - only using Client script
I have four checkboxes in my Form , whenever the user selects one checkbox the other three should become read - only once the selection is done . It applies to all the four checkboxes , I tried implementing it using UI Policy but as the UI Policies a...
Resolved! There is a Javascript error in your browser console. How to fix this error
Hello, ive a service catalog page and some items to order, once user user click on the item, it shows the error as given in the question. When i check the console the following error shows up. (g_env) [SCRIPT:EXEC] Error while running Client Script "...
How to show field message info for each of select box in a sub category .
How to show field message info for each of select box in a sub category .We have 40 select box . if sub category = A then message "test a" B = Message is "test b" c = "Test c" like 40 selection is there . Regards, Please suggest
How to allow decimal values in integer field
In a Integer type field it should allow decimal values as well.I have followed below script but it is not accepting decimal values Client Script : onChange function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newVa...
Resolved! When an application is created using Guided Application Creator (GAC). what features does the application have?
When an application is created using Guided Application Creator (GAC). what features does the application have? a. Default access controls are created b. None of the listed options c. It provides visual interpretation d. It displays data in the f...
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