When an application is created using Guided Application Creator (GAC). what features does the application have? a. Default access controls are created b. None of the listed options c. It provides visual interpretation d. It displays data in the f...
I just want to make sure this makes sense.. We have 1 Tier 2 who refuses to leave notes... super fun. So when my Tier 1 team goes to check on a Catalog task and we see its been completed by this admin, we have no idea if he actually did what was ask...
Hi, I need to know how to pass parameters in script include by calling a script include inside another script include?
We are currently looking at renaming the assignment groups in our system, but the challenge we foresee is lot of them are referred within the content of the Knowledge article. Is there a safe and recommended approach to do them in bulk? V
Unable to convert sys_id into Names. Help!!! Current codes works and returns When the line in orange is enabled. But the underlying function does run Scripts-Background. function onChange(control, oldValue, newValue, isLoading) { var access = ...
Hi, In a catalog item that i am testing in ATF the workflow is as such, that it generates multiple catalog tasks(around 15) for a single RITM, i am able to query the sc_task table for all these records, but now i need to access each record and close ...
(SN jargon in italics to easily identify) We have enabled the Service Portfolio Management plugin. Our intention in doing so was, to associate the individual service "Catalog Items" we offer with the "Business Services" in the "CMDB", and hopefully m...
Hi , I have 400 SNOW users IDs in excelsheet. Now I need to pull a report to see what are the roles does each user have? Exe: kuma42 - itil, admin, change, incident_user kuma43 - admin, problem_user, itil Please help me to get the report. Thanks,
HI AllI need help creating a filter condition on the field Assigned To when it changes from empty (null). Is there a way to do this?I'm using this filter in a business rule to create metric instances on who is doing incident assignments when the as...
How to give the role to users in Bulk. (1000 Users present on user table ).??
Hi guys, Can you help me with my requirement. I need to send a notification when incident was automatically closed by the system. How can I implement this? I cant find a condition in notification that will satisfy the condition. As much as possible, ...
Hi, I'm looking for a way to import a CSV file to create new service requests/requested items. The data in the csv file would be populated into the variables of the service request (currently a request for new Software to be approved for our baseli...
Hello,I have the following client script:--------------------function onChange(control, oldValue, newValue, isLoading) { if (newValue == '') return; if (newValue == 'ABC') g_form.addInfoMessage('Please see knowledge article KB0011111'); els...
Hi All, I wrote code in UI actions to close child incidents but it is not working. Can someone correct this code. It is given below. function demoChildClose(){ var answer=confirm("Do you really want to close child incident?"); if(answer==true) {gsftS...
I have a script, and script include that I have found on the forum, and works well (many thanks). The requirement is to take the values from a list collector, and display them in a multi line text variable. The results are being displayed on one line...
